
Virus/hacked?
Hi, I'd really appreciate help. I got this pop-up on my Apple phone. (Don't remember what I was searching for that landed me here.)
Firefox is completely disabled - can't click move to another Firefox window or anything. And I don't want to click OK.
The only solution I could come up with was to delete Firefox from my device - but it is still backed up in my icloud.
Do you recommend deleting it from my iCloud back-up & then consider trying to reinstall Firefox?
Anything else you can recommend for me to review on my device to see if malware is deposited elsewhere on my device - not just in Firefox?
Thanks...
All Replies (1)
Hi
If you close the app or restart your device, when you re-open Firefox for iOS, clear your browsing history. This support article should help:
https://support.mozilla.org/en-US/kb/clear-browsing-history-firefox-ios
The message you are seeing is a scam, please do not follow it's instructions.