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pop-up saying that my password doesnt work.

karen.pasieka

For the past 2 weeks, I cannot sign in to my Thunderbird email. I just keep getting a pop-up saying that my password doesnt work. I want to continue with Thunderbird but I am stuck and don't know how to solve the problem. Thank you, Karen

For the past 2 weeks, I cannot sign in to my Thunderbird email. I just keep getting a pop-up saying that my password doesnt work. I want to continue with Thunderbird but I am stuck and don't know how to solve the problem. Thank you, Karen

Wayne Mery modificouno o

All Replies (3)

Perhaps you could share the error message. Verbatim please. We know only what you tell us, the less you offer in the way of specific details the more guessing goes on.

I suddenly can't access email server - see attached error message

@Contact443

If the above information does not resolve your issue, you should consider creating a new thread with specific details about your issue.

Doing so will allow support forum volunteers to give you solutions that are more helpful to you. See the Mozilla Support rules and guidelines for more information about posting support requests.

When posting a question, it’s helpful to include things like:

Thank you.