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thunderbird crashes SOLVED by setting accessibility.force_disabled to 1 (bug1972457)

  • 3 respostas
  • 0 have this problem
  • 108 views
  • Last reply by Wayne Mery

jct30
jct30

Why for about the last week has Thunderbird been crashing when drafting a message? Often it saves a portion of the in-progress drafting, but not always. What is the fix?

Why for about the last week has Thunderbird been crashing when drafting a message? Often it saves a portion of the in-progress drafting, but not always. What is the fix?

Wayne Mery modificouno o

Chosen solution

It's likely it's not crashing but is hanging. I believe you may be experiencing a bug.

Please do the following : In Thunderbird

  • Settings > General
  • scroll down to bottom
  • click the 'Config editor' button
  • It opens in a new tab
  • In search type: force
  • look for: accessibility.force_disabled
  • default has zero 0 setting
  • click on the pencil icon
  • Remove the zero and type : 1
  • click on the tick icon to save.

Please note it will disable accessibility features such as screen readers.

Then Restart Thunderbird

A bug report has been created; link below if you want to folow it. https://bugzilla.mozilla.org/show_bug.cgi?id=1972457

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All Replies (3)

Toad-Hall
Toad-Hall
  • Top 25 Contributor

Chosen Solution

It's likely it's not crashing but is hanging. I believe you may be experiencing a bug.

Please do the following : In Thunderbird

  • Settings > General
  • scroll down to bottom
  • click the 'Config editor' button
  • It opens in a new tab
  • In search type: force
  • look for: accessibility.force_disabled
  • default has zero 0 setting
  • click on the pencil icon
  • Remove the zero and type : 1
  • click on the tick icon to save.

Please note it will disable accessibility features such as screen readers.

Then Restart Thunderbird

A bug report has been created; link below if you want to folow it. https://bugzilla.mozilla.org/show_bug.cgi?id=1972457

jct30
jct30 Question owner

this seemed to have resolved the issue ... but more time will be required for confirmation. I would say, this is such a painful bug, busting at least 1/3 of my efforts to draft/send emails, Mozilla should put out a fix quickly. Grateful Regards to all/ John Tate

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor

Thanks for your efforts.

If you can supply the information mentioned at https://bugzilla.mozilla.org/show_bug.cgi?id=1972457#c27 it would be helpful.