Hide and Seek Messages
Hi -- I have a problem in which I can't seem to access certain emails except via search. If I look in the folder directly, they seem not to be there. For instance, in a specific instance I just discovered I have a local folder in which I have archived a certain category of emails. I went looking there for emails from a certain party and they were missing. So I ran a search, assuming I'd made a mistake and put them in some other folder, but no, the 30-40 emails show up in the search, indicated as being in the folder they were supposed to be in. I can access the contents of these emails via search, so they exist SOMEWHERE that Thunderbird can find them.
I tried running a repair on that folder, and that did not make these emails return.
I should say that I've been on Thunderbird for many, many years and have quite huge archives, though this particular folder only has a few hundred emails. Have I maxed out the poor thing and am getting into the flaky zone where it just can't handle indexing all the emails?
All Replies (6)
Is the result different after rebuilding the database?
https://support.mozilla.org/en-US/kb/rebuilding-global-database
So that didn't help. Then my wife walked by and noticed that there were a bunch of messages with an icon set. Hover and it say it is Message Threads. Toggle it off and voila, there are all the messages. So mystery solved. But now the big question: how do I ensure that message threads go off and STAY off!
Set View/Sort by to Unthreaded. Press Alt if the Menu Bar with View is hidden.
https://support.mozilla.org/en-US/kb/message-threading-thunderbird
That works fine for individual folders, thanks. Too bad there seems not to be a global setting. In theory, I love the idea of collapsing back-and-forth conversations into threads, but when ALL the messages for a given email are hidden, that is too much -- how am I ever going to find that thread? I suspect the threading functionality is perhaps a little too aggressive. Either that or when an ongoing conversation gets moved bit by bit to an archive folder multiple times (like this would have), the threading functionality goes a bit loopy.
Anyway, all's well now, and I'll be on the lookout for those icons in the future!
The support article explains how to apply the desired setting to existing folders, as well as to new folders:
There is also a way to highlight collapsed threads with unread messages:
https://support.mozilla.org/en-US/questions/1442668#answer-1642934
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