Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Firefox crashing constantly

  • 1 resposta
  • 3 have this problem
  • 2595 views
  • Last reply by TyDraniu

radi.stoyanov
radi.stoyanov
more options

Dear all,

For some time now my Firefox browser is crashing while I use it. Then a loop starts where a window appear with buttons offering to Restart or Close Firefox but whichever I choose it takes several sets of open/crash to stabilize when in the end if offers to either open it again, or refresh Firefox. I don't wan to refresh because I have tens of tabs that I want to save. But I can't because OneTab, along with all other extensions, is being disabled after the restarts.

I have a crash ID of one of the latest occurrences of this phenomena: f6ef62ad-b072-46b8-8bc8-0d3ca0240708

Please advise!

Dear all, For some time now my Firefox browser is crashing while I use it. Then a loop starts where a window appear with buttons offering to Restart or Close Firefox but whichever I choose it takes several sets of open/crash to stabilize when in the end if offers to either open it again, or refresh Firefox. I don't wan to refresh because I have tens of tabs that I want to save. But I can't because OneTab, along with all other extensions, is being disabled after the restarts. I have a crash ID of one of the latest occurrences of this phenomena: f6ef62ad-b072-46b8-8bc8-0d3ca0240708 Please advise!

Chosen solution

It looks like your smart card is crashing Firefox. Enter about:third-party in the address bar and check if you have option to disable idprimepkcs11.dll.

Ler a resposta no contexto 👍 0

All Replies (1)

TyDraniu
TyDraniu
  • Top 25 Contributor
more options

Chosen Solution

It looks like your smart card is crashing Firefox. Enter about:third-party in the address bar and check if you have option to disable idprimepkcs11.dll.