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Firefox makes windows blueScreen

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Hi. i ran into a broken problem. sometimes when i bootup my pc and start the firefox, My windows crashes immediately. what shuld i do and how i can send the firefox log files to mozilla team?

Hi. i ran into a broken problem. sometimes when i bootup my pc and start the firefox, My windows crashes immediately. what shuld i do and how i can send the firefox log files to mozilla team?

Chosen solution

</blockquote>

The screenshot is a Crowdstrike issue. Your issue is hotspot shield. https://www.pcmag.com/reviews/hotspot-shield-vpn </blockquote>

i do every thing that i can but at the end i have to re-install windows to solve this problem.

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Did you check the Windows Event Viewer logs ?

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cor-el said

Did you check the Windows Event Viewer logs ?

windows event during startup says this message :

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

and also i just found this will 100% happen if i first open "hotspot shield" vpn and after thst open the firefox. I think hotspot shield is causing this bug.

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Well. I warned.

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.....

jonzn4SUSE modificouno o

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master.alive said

and also i just found this will 100% happen if i first open "hotspot shield" vpn and after thst open the firefox. I think hotspot shield is causing this bug.

The screenshot is a Crowdstrike issue. Your issue is hotspot shield. https://www.pcmag.com/reviews/hotspot-shield-vpn

jonzn4SUSE modificouno o

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Chosen Solution

</blockquote>

The screenshot is a Crowdstrike issue. Your issue is hotspot shield. https://www.pcmag.com/reviews/hotspot-shield-vpn </blockquote>

i do every thing that i can but at the end i have to re-install windows to solve this problem.

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