Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Este fío arquivouse. Faga unha nova pregunta se precisa axuda.
Resolto Arquivado

Sudden lack of access to university gmail account

Firefox Privacidade e seguranza
SLG replied
SLG
SLG

Hi folks, So my university uses gmail and accesses with Duo Mobile. I usually use Firefox on a Win11 PC, no problem. This morning for some reason firefox will not let me even begin the login process. Chrome works fine. I have disabled four extensions (DuckDuckGoprivacy, Unpaywall, YoutubeNonstop, Boomerang) and restarted, no change.

Screenshot shows errormessage on Firefox, with functional Chrome screen in background.

This has to be a firefox issue? help please!

Hi folks, So my university uses gmail and accesses with Duo Mobile. I usually use Firefox on a Win11 PC, no problem. This morning for some reason firefox will not let me even begin the login process. Chrome works fine. I have disabled four extensions (DuckDuckGoprivacy, Unpaywall, YoutubeNonstop, Boomerang) and restarted, no change. Screenshot shows errormessage on Firefox, with functional Chrome screen in background. This has to be a firefox issue? help please!
Capturas de pantalla anexas

All Replies (1)

SLG
SLG Question owner

Chosen Solution

Doh. Cleared cache and restarted and it's working fine now.