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Deleted account still asking for password

  • 4 respostas
  • 1 has this problem
  • 126 views
  • Last reply by corktowner
  • Resolto

corktowner
corktowner

I deleted a gmail account from Thunderbird accounts, but every startup brings a prompt for that accounts password. It is not showing up in Account Settings. This is a nagging problem.

I deleted a gmail account from Thunderbird accounts, but every startup brings a prompt for that accounts password. It is not showing up in Account Settings. This is a nagging problem.
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Chosen solution

In order for us to better investigate this issue, we'll need some more information.

Could you please do the following?

  1. Open the menu Fx57Menu > Help > Troubleshooting Information, then click Copy text to Clipboard.
  2. Go to https://pastebin.com, paste the info from your Troubleshooting Information page, use the Create New Paste button to create a page containing your info, then copy the resulting URL (address) of the page created.
  3. Open a reply to this post, and paste the link to your troubleshooting information you just copied.
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All Replies (4)

sfhowes
sfhowes

Do you sync a Google calendar or contacts, either directly or via an add-on like Cardbook, TbSync, Provider etc.?

corktowner
corktowner Question owner

None of that. Thanks for trying.

Matt
Matt
  • Top 10 Contributor

Chosen Solution

In order for us to better investigate this issue, we'll need some more information.

Could you please do the following?

  1. Open the menu Fx57Menu > Help > Troubleshooting Information, then click Copy text to Clipboard.
  2. Go to https://pastebin.com, paste the info from your Troubleshooting Information page, use the Create New Paste button to create a page containing your info, then copy the resulting URL (address) of the page created.
  3. Open a reply to this post, and paste the link to your troubleshooting information you just copied.
corktowner
corktowner Question owner

I don't know when the calendar was setup. I have removed ref to the deleted email. All is now working as expected.