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Email folders

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  • 1 has this problem
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  • Last reply by diann371

diann371
diann371
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I have migrated my Comcast email account to Thunderbird. Some of my folders are missing. I can see and access Inbox, Sent, Trash and one of the other folders I had created on my Comcast email site. I can't figure out how to get he other folders to migrate to Thunderbird. I have deleted and re-added the Comcast account. Previously I used Thunderbird with my work email and all of my folders were visible.

I have migrated my Comcast email account to Thunderbird. Some of my folders are missing. I can see and access Inbox, Sent, Trash and one of the other folders I had created on my Comcast email site. I can't figure out how to get he other folders to migrate to Thunderbird. I have deleted and re-added the Comcast account. Previously I used Thunderbird with my work email and all of my folders were visible.

Chosen solution

If the account is IMAP, right-click the account in the Folder Pane, Subscribe, Refresh, and check the boxes for the desired folders.

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sfhowes
sfhowes
  • Top 10 Contributor
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Chosen Solution

If the account is IMAP, right-click the account in the Folder Pane, Subscribe, Refresh, and check the boxes for the desired folders.

diann371
diann371 Question owner
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Thank you so much. Very easy.