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Sync not working

  • 2 respostas
  • 1 has this problem
  • 1023 views
  • Last reply by Ricky

I have synced my phone and desktop. However my bookmarks will not show on my phone. I need some assistance to fix this please.

I have synced my phone and desktop. However my bookmarks will not show on my phone. I need some assistance to fix this please.

Chosen solution

Hi

I understand that Firefox Sync did not connect to your mobile device on this occasion, but hopefully I should be able to help you force a Sync event to take place.

Assuming you have connected the same Sync account on both your mobile and desktop copies of Firefox:

In Firefox on your mobile device:

  1. Go into the Settings menu and select Firefox Account.
  2. Tap on Synchronise now.

This will “force” a synchronisation of the data that is on the local device storage.

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All Replies (2)

Chosen Solution

Hi

I understand that Firefox Sync did not connect to your mobile device on this occasion, but hopefully I should be able to help you force a Sync event to take place.

Assuming you have connected the same Sync account on both your mobile and desktop copies of Firefox:

In Firefox on your mobile device:

  1. Go into the Settings menu and select Firefox Account.
  2. Tap on Synchronise now.

This will “force” a synchronisation of the data that is on the local device storage.

Well while I had tried that before.....It has worked this time perfectly. Thank you for you fast reply with the solution to my problem