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Thunderbird stopped working

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My wife and I both have used Thunferbird for years, Both accounts were set up the same way. My wife's Tunderbird stopped working and I have trying to fix it for three days and still no luck. I tried internet with no help. I uninstalled my wife's Thunderbird and downloaded and set it up the same way as mine and it still does not work. Please help

My wife and I both have used Thunferbird for years, Both accounts were set up the same way. My wife's Tunderbird stopped working and I have trying to fix it for three days and still no luck. I tried internet with no help. I uninstalled my wife's Thunderbird and downloaded and set it up the same way as mine and it still does not work. Please help