Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Firefox crashes on clean install

  • 2 respostas
  • 2 have this problem
  • 5 views
  • Last reply by FredMcD

mostman
mostman
more options

Firefox crashes 1 of 2 times when I open it. I have uninstalled it, deleted all Mozilla folders under C:\Users and reinstalled latest FF. When I open it in Safe mode on a clean install I got this dump. The problem started after a Windows 10 update.

AdapterDeviceID: 0x1200 AdapterDriverVersion: 23.21.13.8813 AdapterSubsysID: 35151458 AdapterVendorID: 0x10de AvailablePageFile: 12711714816 AvailablePhysicalMemory: 10966462464 AvailableVirtualMemory: 140731534286848 BIOS_Manufacturer: American Megatrends Inc. BlockedDllList: BreakpadReserveAddress: 1506661564416 BreakpadReserveSize: 83886080 BuildID: 20190108160530 ContentSandboxCapable: 1 ContentSandboxLevel: 5 CrashTime: 1548327801 DOMIPCEnabled: 1 EventLoopNestingLevel: 1 FramePoisonBase: 9223372036600889344 FramePoisonSize: 65536 InstallTime: 1548327232 MemoryErrorCorrection: None ModuleSignatureInfo: {"ESET, spol. s r.o.":["eplgFirefox.dll"],"Microsoft Corporation":["api-ms-win-crt-runtime-l1-1-0.dll","api-ms-win-crt-string-l1-1-0.dll","api-ms-win-crt-heap-l1-1-0.dll","api-ms-win-crt-stdio-l1-1-0.dll","api-ms-win-crt-convert-l1-1-0.dll","api-ms-win-crt-locale-l1-1-0.dll","api-ms-win-crt-math-l1-1-0.dll","api-ms-win-crt-time-l1-1-0.dll","api-ms-win-crt-filesystem-l1-1-0.dll","api-ms-win-crt-environment-l1-1-0.dll","api-ms-win-crt-utility-l1-1-0.dll","api-ms-win-crt-multibyte-l1-1-0.dll","msvcp140.dll","VCRUNTIME140.dll"],"Microsoft Windows":["wsock32.dll","dataexchange.dll","Windows.UI.dll","usp10.dll","twinapi.dll","DWrite.dll","wscapi.dll","InputHost.dll","TextInputFramework.dll","wbemsvc.dll","fastprox.dll","NapiNSP.dll","pnrpnsp.dll","winrnr.dll","wshbth.dll","wbemcomn.dll","wbemprox.dll","urlmon.dll","ColorAdapterClient.dll","mscms.dll","comctl32.dll","iertutil.dll","GdiPlus.dll","msi.dll","dbgcore.dll","dbghelp.dll","dhcpcsvc.dll","MMDevAPI.dll","AudioSes.dll","version.dll","WindowsCodecs.dll","WinTypes.dll","CoreUIComponents.dll","avrt.dll","nlaapi.dll","propsys.dll","wtsapi32.dll","d3d11.dll","d2d1.dll","dcomp.dll","winmmbase.dll","winmm.dll","CoreMessaging.dll","uxtheme.dll","dwmapi.dll","twinapi.appcore.dll","rmclient.dll","dxgi.dll","ntmarta.dll","winsta.dll","IPHLPAPI.DLL","dnsapi.dll","mswsock.dll","CRYPTBASE.DLL","devobj.dll","userenv.dll","kernel.appcore.dll","powrprof.dll","msasn1.dll","profapi.dll","windows.storage.dll","cfgmgr32.dll","KERNELBASE.dll","wintrust.dll","gdi32full.dll","msvcp_win.dll","cryptsp.dll","ucrtbase.dll","bcryptPrimitives.dll","bcrypt.dll","win32u.dll","crypt32.dll","oleaut32.dll","msctf.dll","rpcrt4.dll","shell32.dll","setupapi.dll","nsi.dll","SHCore.dll","user32.dll","clbcatq.dll","gdi32.dll","ole32.dll","combase.dll","psapi.dll","sechost.dll","advapi32.dll","ws2_32.dll","shlwapi.dll","msvcrt.dll","kernel32.dll","imm32.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","nss3.dll","mozglue.dll","lgpllibs.dll"],"Realtime Soft AG":["RTSUltraMonHook.dll","UltraMonResButtons.dll"]} Notes: FP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR- OMTP? OMTP- ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 1 SecondsSinceLastCrash: 546 StartupCrash: 0 StartupTime: 1548327794 SystemMemoryUsePercentage: 35 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20190108160530","version":"64.0.2","vendor":"Mozilla","displayVersion":"64.0.2","platformVersion":"64.0.2","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16335,"virtualMaxMB":134217728,"cpu":{"count":16,"cores":8,"vendor":"AuthenticAMD","family":23,"model":1,"stepping":1,"l2cacheKB":512,"l3cacheKB":8192,"speedMHz":3400,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Windows_NT","version":"10.0","locale":"en-US","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":17763,"windowsUBR":253,"installYear":2019},"hdd":{"profile":{"model":"Samsung SSD 750 EVO 250GB","revision":"MAT01B6Q"},"binary":{"model":"Samsung SSD 750 EVO 250GB","revision":"MAT01B6Q"},"system":{"model":"Samsung SSD 750 EVO 250GB","revision":"MAT01B6Q"}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Skia","adapters":[{"description":"NVIDIA GeForce GTX 560 Ti","vendorID":"0x10de","deviceID":"0x1200","subsysID":"35151458","RAM":1024,"driver":"C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\\nvldumdx.dll C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\\nvldumd.dll","driverVersion":"23.21.13.8813","driverDate":"10-27-2017","GPUActive":true}],"monitors":[{"screenWidth":1280,"screenHeight":1024,"refreshRate":60,"pseudoDisplay":false},{"screenWidth":1280,"screenHeight":1024,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"none","gpuProcess":{"status":"blocked"},"wrQualified":{"status":"available"},"webrender":{"status":"unavailable"},"d3d11":{"status":"unavailable"},"d2d":{"status":"unavailable","version":"1.1"}}},"appleModelId":null,"isWow64":false,"sec":{"antivirus":["ESET Security"],"antispyware":["ESET Security","Spybot - Search and Destroy"],"firewall":["ESET Firewall"]}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":4,"telemetryEnabled":false,"locale":"en-US","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":1048576,"browser.search.widget.inNavBar":false},"sandbox":{"effectiveContentProcessLevel":5},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null,"attribution":{"campaign":"%2528not%2Bset%2529","content":"%2528not%2Bset%2529","medium":"referral","source":"www.google.com"}},"profile":{"creationDate":17920,"firstUseDate":17920},"addons":{"activeAddons":{"formautofill@mozilla.org":{"version":"1.0","scope":1,"type":"extension","updateDay":17904,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17904},"screenshots@mozilla.org":{"version":"35.0.0","scope":1,"type":"extension","updateDay":17904,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17904},"webcompat@mozilla.org":{"version":"3.0.0","scope":1,"type":"extension","updateDay":17904,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compat","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17904}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"The default theme.","name":"Default","userDisabled":false,"appDisabled":false,"version":"","scope":1,"foreignInstall":false,"hasBinaryComponents":false,"installDay":0,"updateDay":0},"activePlugins":[{"name":"dummy","version":"0.1","description":"Blocklist unavailable","blocklisted":false,"disabled":true,"clicktoplay":false,"mimeTypes":["text/there.is.only.blocklist"],"updateDay":17920}],"activeGMPlugins":{"dummy-gmp":{"version":"0.1","userDisabled":false,"applyBackgroundUpdates":1}},"persona":"default-theme@mozilla.org"}} ThreadIdNameMapping: 512:"Gecko_IOThread",8508:"Timer",11104:"Link Monitor",13160:"Socket Thread",10124:"JS Watchdog",9624:"JS Helper",13852:"JS Helper",12808:"JS Helper",3976:"JS Helper",1008:"JS Helper",10968:"JS Helper",12456:"JS Helper",2940:"JS Helper",13604:"Cache2 I/O",2024:"Cookie",9804:"DOM Worker",14060:"IPDL Background",9840:"GMPThread",8100:"WindowsVsyncThread",12676:"Compositor",11300:"ImgDecoder #1",14024:"ImageIO",4676:"HTML5 Parser",7736:"StyleThread#3",11812:"StyleThread#0",14372:"StyleThread#1",7108:"StyleThread#2",1560:"StyleThread#4",4932:"StyleThread#5",11764:"ImageBridgeChild",12588:"DOM Worker",14572:"ProcessHangMon",576:"StreamTrans #75", Throttleable: 1 TotalPageFile: 19678539776 TotalPhysicalMemory: 17128402944 TotalVirtualMemory: 140737488224256 URL: UptimeTS: 63.35751 Vendor: Mozilla Version: 64.0.2 Winsock_LSP: Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 

AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192
Firefox crashes 1 of 2 times when I open it. I have uninstalled it, deleted all Mozilla folders under C:\Users and reinstalled latest FF. When I open it in Safe mode on a clean install I got this dump. The problem started after a Windows 10 update. AdapterDeviceID: 0x1200 AdapterDriverVersion: 23.21.13.8813 AdapterSubsysID: 35151458 AdapterVendorID: 0x10de AvailablePageFile: 12711714816 AvailablePhysicalMemory: 10966462464 AvailableVirtualMemory: 140731534286848 BIOS_Manufacturer: American Megatrends Inc. BlockedDllList: BreakpadReserveAddress: 1506661564416 BreakpadReserveSize: 83886080 BuildID: 20190108160530 ContentSandboxCapable: 1 ContentSandboxLevel: 5 CrashTime: 1548327801 DOMIPCEnabled: 1 EventLoopNestingLevel: 1 FramePoisonBase: 9223372036600889344 FramePoisonSize: 65536 InstallTime: 1548327232 MemoryErrorCorrection: None ModuleSignatureInfo: {"ESET, spol. s r.o.":["eplgFirefox.dll"],"Microsoft Corporation":["api-ms-win-crt-runtime-l1-1-0.dll","api-ms-win-crt-string-l1-1-0.dll","api-ms-win-crt-heap-l1-1-0.dll","api-ms-win-crt-stdio-l1-1-0.dll","api-ms-win-crt-convert-l1-1-0.dll","api-ms-win-crt-locale-l1-1-0.dll","api-ms-win-crt-math-l1-1-0.dll","api-ms-win-crt-time-l1-1-0.dll","api-ms-win-crt-filesystem-l1-1-0.dll","api-ms-win-crt-environment-l1-1-0.dll","api-ms-win-crt-utility-l1-1-0.dll","api-ms-win-crt-multibyte-l1-1-0.dll","msvcp140.dll","VCRUNTIME140.dll"],"Microsoft Windows":["wsock32.dll","dataexchange.dll","Windows.UI.dll","usp10.dll","twinapi.dll","DWrite.dll","wscapi.dll","InputHost.dll","TextInputFramework.dll","wbemsvc.dll","fastprox.dll","NapiNSP.dll","pnrpnsp.dll","winrnr.dll","wshbth.dll","wbemcomn.dll","wbemprox.dll","urlmon.dll","ColorAdapterClient.dll","mscms.dll","comctl32.dll","iertutil.dll","GdiPlus.dll","msi.dll","dbgcore.dll","dbghelp.dll","dhcpcsvc.dll","MMDevAPI.dll","AudioSes.dll","version.dll","WindowsCodecs.dll","WinTypes.dll","CoreUIComponents.dll","avrt.dll","nlaapi.dll","propsys.dll","wtsapi32.dll","d3d11.dll","d2d1.dll","dcomp.dll","winmmbase.dll","winmm.dll","CoreMessaging.dll","uxtheme.dll","dwmapi.dll","twinapi.appcore.dll","rmclient.dll","dxgi.dll","ntmarta.dll","winsta.dll","IPHLPAPI.DLL","dnsapi.dll","mswsock.dll","CRYPTBASE.DLL","devobj.dll","userenv.dll","kernel.appcore.dll","powrprof.dll","msasn1.dll","profapi.dll","windows.storage.dll","cfgmgr32.dll","KERNELBASE.dll","wintrust.dll","gdi32full.dll","msvcp_win.dll","cryptsp.dll","ucrtbase.dll","bcryptPrimitives.dll","bcrypt.dll","win32u.dll","crypt32.dll","oleaut32.dll","msctf.dll","rpcrt4.dll","shell32.dll","setupapi.dll","nsi.dll","SHCore.dll","user32.dll","clbcatq.dll","gdi32.dll","ole32.dll","combase.dll","psapi.dll","sechost.dll","advapi32.dll","ws2_32.dll","shlwapi.dll","msvcrt.dll","kernel32.dll","imm32.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","nss3.dll","mozglue.dll","lgpllibs.dll"],"Realtime Soft AG":["RTSUltraMonHook.dll","UltraMonResButtons.dll"]} Notes: FP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR- OMTP? OMTP- ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 1 SecondsSinceLastCrash: 546 StartupCrash: 0 StartupTime: 1548327794 SystemMemoryUsePercentage: 35 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20190108160530","version":"64.0.2","vendor":"Mozilla","displayVersion":"64.0.2","platformVersion":"64.0.2","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16335,"virtualMaxMB":134217728,"cpu":{"count":16,"cores":8,"vendor":"AuthenticAMD","family":23,"model":1,"stepping":1,"l2cacheKB":512,"l3cacheKB":8192,"speedMHz":3400,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Windows_NT","version":"10.0","locale":"en-US","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":17763,"windowsUBR":253,"installYear":2019},"hdd":{"profile":{"model":"Samsung SSD 750 EVO 250GB","revision":"MAT01B6Q"},"binary":{"model":"Samsung SSD 750 EVO 250GB","revision":"MAT01B6Q"},"system":{"model":"Samsung SSD 750 EVO 250GB","revision":"MAT01B6Q"}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Skia","adapters":[{"description":"NVIDIA GeForce GTX 560 Ti","vendorID":"0x10de","deviceID":"0x1200","subsysID":"35151458","RAM":1024,"driver":"C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\\nvldumdx.dll C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\\nvldumd.dll","driverVersion":"23.21.13.8813","driverDate":"10-27-2017","GPUActive":true}],"monitors":[{"screenWidth":1280,"screenHeight":1024,"refreshRate":60,"pseudoDisplay":false},{"screenWidth":1280,"screenHeight":1024,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"none","gpuProcess":{"status":"blocked"},"wrQualified":{"status":"available"},"webrender":{"status":"unavailable"},"d3d11":{"status":"unavailable"},"d2d":{"status":"unavailable","version":"1.1"}}},"appleModelId":null,"isWow64":false,"sec":{"antivirus":["ESET Security"],"antispyware":["ESET Security","Spybot - Search and Destroy"],"firewall":["ESET Firewall"]}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":4,"telemetryEnabled":false,"locale":"en-US","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":1048576,"browser.search.widget.inNavBar":false},"sandbox":{"effectiveContentProcessLevel":5},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null,"attribution":{"campaign":"%2528not%2Bset%2529","content":"%2528not%2Bset%2529","medium":"referral","source":"www.google.com"}},"profile":{"creationDate":17920,"firstUseDate":17920},"addons":{"activeAddons":{"formautofill@mozilla.org":{"version":"1.0","scope":1,"type":"extension","updateDay":17904,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17904},"screenshots@mozilla.org":{"version":"35.0.0","scope":1,"type":"extension","updateDay":17904,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17904},"webcompat@mozilla.org":{"version":"3.0.0","scope":1,"type":"extension","updateDay":17904,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compat","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17904}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"The default theme.","name":"Default","userDisabled":false,"appDisabled":false,"version":"","scope":1,"foreignInstall":false,"hasBinaryComponents":false,"installDay":0,"updateDay":0},"activePlugins":[{"name":"dummy","version":"0.1","description":"Blocklist unavailable","blocklisted":false,"disabled":true,"clicktoplay":false,"mimeTypes":["text/there.is.only.blocklist"],"updateDay":17920}],"activeGMPlugins":{"dummy-gmp":{"version":"0.1","userDisabled":false,"applyBackgroundUpdates":1}},"persona":"default-theme@mozilla.org"}} ThreadIdNameMapping: 512:"Gecko_IOThread",8508:"Timer",11104:"Link Monitor",13160:"Socket Thread",10124:"JS Watchdog",9624:"JS Helper",13852:"JS Helper",12808:"JS Helper",3976:"JS Helper",1008:"JS Helper",10968:"JS Helper",12456:"JS Helper",2940:"JS Helper",13604:"Cache2 I/O",2024:"Cookie",9804:"DOM Worker",14060:"IPDL Background",9840:"GMPThread",8100:"WindowsVsyncThread",12676:"Compositor",11300:"ImgDecoder #1",14024:"ImageIO",4676:"HTML5 Parser",7736:"StyleThread#3",11812:"StyleThread#0",14372:"StyleThread#1",7108:"StyleThread#2",1560:"StyleThread#4",4932:"StyleThread#5",11764:"ImageBridgeChild",12588:"DOM Worker",14572:"ProcessHangMon",576:"StreamTrans #75", Throttleable: 1 TotalPageFile: 19678539776 TotalPhysicalMemory: 17128402944 TotalVirtualMemory: 140737488224256 URL: UptimeTS: 63.35751 Vendor: Mozilla Version: 64.0.2 Winsock_LSP: Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll : : a00943d9-9c2e-4633-9b59-0057a3160994 MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192

Chosen solution

Solved, I found the issue by going to this page. about:crashes

Ler a resposta no contexto 👍 0

All Replies (2)

mostman
mostman Question owner
more options

Chosen Solution

Solved, I found the issue by going to this page. about:crashes

FredMcD
FredMcD
more options

That was very good work. Well done. Please flag your last post as Solved Problem so others will know.