Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Since new Gmail, links within some emails just look like html, aligned at the left side of the screen.

more options

Since the new Gmail, when I open SOME emails and click on a link within them ( to a recipe or a picture, for instance), what comes back is a list of supposed hyperlinks aligned along the left side of the screen. They mimic the original page, but the links do not work. I'm not saying the new Gmail caused this, but it never happened before the new Gmail. A friend installed Opera and these emails display properly there, but switching browsers to read emails is supremely inconvenient.

A previous (from 2009) question said to disable Adblocker Plus and Shockwave Flash (which you show below) but I do not know where to find these to uninstall them.

Thanks for any advice you have.

Since the new Gmail, when I open SOME emails and click on a link within them ( to a recipe or a picture, for instance), what comes back is a list of supposed hyperlinks aligned along the left side of the screen. They mimic the original page, but the links do not work. I'm not saying the new Gmail caused this, but it never happened before the new Gmail. A friend installed Opera and these emails display properly there, but switching browsers to read emails is supremely inconvenient. A previous (from 2009) question said to disable Adblocker Plus and Shockwave Flash (which you show below) but I do not know where to find these to uninstall them. Thanks for any advice you have.

Chosen solution

singfasola said

The emails come from the respective websites, and neither of your suggestions is helpful.

I don't understand which site has the problem. Is the problem when you view the email messages in Gmail, or is the problem when you follow a link somewhere outside of Gmail? What is the address of the page that does not display correctly?

Ler a resposta no contexto 👍 0

All Replies (3)

more options

Hi singfasola, if you check the address bar on the problem pages, are they within Gmail -- on mail.google.com -- or within another Google domain -- like Google drive -- or on a different site that the links are supposed to lead to?

In case the problem is Firefox quits rendering the page before it is fully loaded, does it help to reload the page using either:

  • Ctrl+r => reload using cached files
  • Ctrl+Shift+r => reload fully retrieving all files again
more options

The emails come from the respective websites, and neither of your suggestions is helpful. Sorry.

more options

Chosen Solution

singfasola said

The emails come from the respective websites, and neither of your suggestions is helpful.

I don't understand which site has the problem. Is the problem when you view the email messages in Gmail, or is the problem when you follow a link somewhere outside of Gmail? What is the address of the page that does not display correctly?