Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Password not accepted when forwarding emails from a second account

  • 1 resposta
  • 1 has this problem
  • 113 views
  • Last reply by christ1

Trying to forward email from a second account to Thunderbird and followed the instructions for doing so: file/new/existing email account, and put in the name, email, and password. Thunderbird shows the Incoming IMAP and Outgoing SMTP, just like the other account. I click done and get the dialog box "Incoming server already exists."

Then Thunderbird asks for the password when I try to get the emails. The password I was given for the other account isn't being accepted, nor can I change the password. I'm just trying to get two email accounts visible through Thunderbird. Thank you.

Trying to forward email from a second account to Thunderbird and followed the instructions for doing so: file/new/existing email account, and put in the name, email, and password. Thunderbird shows the Incoming IMAP and Outgoing SMTP, just like the other account. I click done and get the dialog box "Incoming server already exists." Then Thunderbird asks for the password when I try to get the emails. The password I was given for the other account isn't being accepted, nor can I change the password. I'm just trying to get two email accounts visible through Thunderbird. Thank you.

All Replies (1)

"Incoming server already exists."

Make sure the account name is unique.