Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Bookmarks will not stay sorted after using all permutations of your solutions.

  • 4 respostas
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

more options

I use a Mac. I would like to sort my bookmarks folders. I have tried using every solution to do so that I could find. They do not stay sorted. IT LOOKS GREAT UNTIL THE WINDOW IS CLOSED, THE NEXT TIME THAT I USE THE BOOKMARK FOLDER THE BOOKMARKS WITHIN ARE UNSORTED. This is a recent problem, only recent bookmarks are unsortable. Most, but not all, of my older bookmarks remain sorted.

I use a Mac. I would like to sort my bookmarks folders. I have tried using every solution to do so that I could find. They do not stay sorted. IT LOOKS GREAT UNTIL THE WINDOW IS CLOSED, THE NEXT TIME THAT I USE THE BOOKMARK FOLDER THE BOOKMARKS WITHIN ARE UNSORTED. This is a recent problem, only recent bookmarks are unsortable. Most, but not all, of my older bookmarks remain sorted.

All Replies (4)

more options

Are you using sync?


https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

more options

No, and I tried to refreshing Firefox which did not work either.

more options

uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86). Do the Mac Equivalent. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 57.0.2 with a Full Version Installer

If still issues : See Creating a profile :

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem. Never work with original files.

Please let us know if this solved your issue or if need further assistance.

more options

Note that the Views menu in the Bookmarks Manager (Library) is meant for viewing purposes and doesn't sort the bookmarks permanently if that is what you currently use. You can need to use "Sort By Name" that is enabled when you right-click a folder in the Library.