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website forexfactory extremely slow

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For forex traders the website from forexfactory is very popular. As an example look at this forum (Trading Made Simple): https://www.forexfactory.com/showthread.php?t=291622

Since a couple of days browsing this website is next to impossible. It seems to "hang" constantly and then suddenly moves with a jump. We have tried to reinstall firefox and reset its settings. Doesn't help. I also tried to take it out of the firewall. Didn't help either. The problem occurs on all computers that we tested (Win10 64bits laptop and Win7 32 bits desktop). With Google Chrome and IE the problem does not occur.

Thanks in advance

For forex traders the website from forexfactory is very popular. As an example look at this forum (Trading Made Simple): https://www.forexfactory.com/showthread.php?t=291622 Since a couple of days browsing this website is next to impossible. It seems to "hang" constantly and then suddenly moves with a jump. We have tried to reinstall firefox and reset its settings. Doesn't help. I also tried to take it out of the firewall. Didn't help either. The problem occurs on all computers that we tested (Win10 64bits laptop and Win7 32 bits desktop). With Google Chrome and IE the problem does not occur. Thanks in advance

Chosen solution

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Type about:preferences<enter> in the address bar.

  • Cookies; Select Privacy. Under History, select

Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.

  • Cache; Select Advanced > Network. Across from

Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Then restart. Poke around safe websites. Are there any problems?


Please provide public (no password) link(s) that we can check out. No Personal Information Please !

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All Replies (2)

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Chosen Solution

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Type about:preferences<enter> in the address bar.

  • Cookies; Select Privacy. Under History, select

Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.

  • Cache; Select Advanced > Network. Across from

Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Then restart. Poke around safe websites. Are there any problems?


Please provide public (no password) link(s) that we can check out. No Personal Information Please !

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Something else you could look into:

One of the main technical changes in Firefox 54 was to enable more individual content processes. In Firefox 48-53, the Firefox multiprocess feature would create one process for the UI and one process for content. Now Firefox will aim for four content processes. It's hard to see how this could cause the symptoms you're describing, but...

Could you test rolling back the number of content processes to 1? If this doesn't work, you could try reverting to single-process mode. Here's how you can try this:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button promising to be careful.

(2) In the search box above the list, type or paste ipc and pause while the list is filtered

(3) If the dom.ipc.processCount preference is bolded and "user set" to 4, double-click it and edit the value to 1, then click OK

Presumably that will not take effect until the next startup, at which time you should check it to make sure it hasn't reverted back. Any difference?

Alternately, you can disable multiprocess mode using a different preference:

(4) In the search box above the list, type or paste autos and pause while the list is filtered

(5) Double-click the browser.tabs.remote.autostart.2 preference to switch the value from true to false

Note: the exact name of the preference may vary, but it will start with browser.tabs.remote.autostart

At your next Firefox startup, it should run in the traditional way. Any difference?