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Pop up blocker still not blocking pop up's that show up in new tab or the tab I was in.

  • 7 respostas
  • 1 has this problem
  • 5 views
  • Last reply by FredMcD

I am running the latest firefox.

The add on's I'm running are the adblocker plus and adguard, and was running block ad's.

I'm running advast and up until this issue started I was running it on my firefox as well too.

I already ran Microsoft's scan, Advast full system scan, Advast boot scan, I have scanned fire fox. As well as Adcleaner as well as cccleaner to.

I'm running Window's 7 pro 64bit computer and everything on that front is up to date.

I have a few other browsers on my computer. (Internet explorer and Crome) Both came with my computer when I got it. Out of these two, I know Crome does the same thing just only at the start of use. But I only use it when I'm running one browser game with multi accounts.

I have also refreshed firefox more than once and still the same issues show's up. At first, I thought it was just the one website when it turned out it was doing it for others as well.

I have no error messages or anything.

The picture is of my extension's.

I am running the latest firefox. The add on's I'm running are the adblocker plus and adguard, and was running block ad's. I'm running advast and up until this issue started I was running it on my firefox as well too. I already ran Microsoft's scan, Advast full system scan, Advast boot scan, I have scanned fire fox. As well as Adcleaner as well as cccleaner to. I'm running Window's 7 pro 64bit computer and everything on that front is up to date. I have a few other browsers on my computer. (Internet explorer and Crome) Both came with my computer when I got it. Out of these two, I know Crome does the same thing just only at the start of use. But I only use it when I'm running one browser game with multi accounts. I have also refreshed firefox more than once and still the same issues show's up. At first, I thought it was just the one website when it turned out it was doing it for others as well. I have no error messages or anything. The picture is of my extension's.

Chosen solution

I would have answered sooner. But I had someone look into the computer and check it out. They was able to fix it I just spent time yesturday making sure it was still fine. Thank you none the less.

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All Replies (7)

Running more than one blocker could be the problem.

Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Then in the reply box at the bottom of this page, do a right click in the box and select Paste. This will show us your system details. No Personal Information Is Collected.

Application Basics


Name: Firefox Version: 50.0 Build ID: 20161104212021 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:50.0) Gecko/20100101 Firefox/50.0 OS: Windows_NT 6.1 Multiprocess Windows: 0/1 (Disabled by add-ons) Safe Mode: false

Crash Reports for the Last 3 Days


All Crash Reports

Extensions


Name: Adblock Plus Version: 2.8.1 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

Name: Adguard AdBlocker Version: 2.4.14 Enabled: true ID: adguardadblocker@adguard.com

Name: Application Update Service Helper Version: 1.0 Enabled: true ID: aushelper@mozilla.org

Name: Grammarly for Firefox Version: 8.698.584 Enabled: true ID: 87677a2c52b84ad3a151a4a72f5bd3c4@jetpack

Name: Multi-process staged rollout Version: 1.5 Enabled: true ID: e10srollout@mozilla.org

Name: Pocket Version: 1.0.5 Enabled: true ID: firefox@getpocket.com

Name: Web Compat Version: 1.0 Enabled: true ID: webcompat@mozilla.org

Name: Avast Online Security Version: 12.0.88 Enabled: false ID: wrc@avast.com

Name: Avast SafePrice Version: 10.3.5.39 Enabled: false ID: sp@avast.com

Graphics


Features Compositing: Direct3D 11 Asynchronous Pan/Zoom: none WebGL Renderer: Google Inc. -- ANGLE (Intel(R) Q45/Q43 Express Chipset Direct3D9Ex vs_3_0 ps_3_0) WebGL2 Renderer: (no info) Hardware H264 Decoding: Yes; Using D3D9 API Audio Backend: wasapi Direct2D: Blocked for your graphics driver version. DirectWrite: false (6.2.9200.21976) GPU #1 Active: Yes Description: Intel(R) Q45/Q43 Express Chipset Vendor ID: 0x8086 Device ID: 0x2e12 Driver Version: 8.15.10.2302 Driver Date: 2-11-2011 Drivers: igdumd64 igd10umd64 igdumdx32 igd10umd32 Subsys ID: 04201028 RAM: Unknown

Diagnostics AzureCanvasAccelerated: 0 AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo Decision Log D3D9_COMPOSITING: disabled by default: Disabled by default DIRECT2D: Blocklisted; failure code BLOCKLIST_FEATURE_FAILURE_DL_BLACKLIST_g984 D3D11_HW_ANGLE: Blocklisted due to known issues; bug 1153381



Important Modified Preferences


browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.frecency_experiment: 3 browser.download.importedFromSqlite: true browser.places.smartBookmarksVersion: 8 browser.sessionstore.upgradeBackup.latestBuildID: 20161104212021 browser.startup.homepage_override.buildID: 20161104212021 browser.startup.homepage_override.mstone: 50.0 browser.tabs.remote.autostart.2: true browser.tabs.warnOnClose: false browser.urlbar.daysBeforeHidingSuggestionsPrompt: 1 browser.urlbar.lastSuggestionsPromptDate: 20161129 extensions.lastAppVersion: 50.0 gfx.blacklist.direct2d: 3 gfx.blacklist.direct2d.failureid: FEATURE_FAILURE_DL_BLACKLIST_g984 gfx.crash-guard.d3d11layers.appVersion: 50.0 gfx.crash-guard.d3d11layers.deviceID: 0x2e12 gfx.crash-guard.d3d11layers.driverVersion: 8.15.10.2302 gfx.crash-guard.d3d11layers.feature-d2d: false gfx.crash-guard.d3d11layers.feature-d3d11: true gfx.crash-guard.status.d3d11layers: 2 gfx.crash-guard.status.d3d9video: 2 media.benchmark.vp9.fps: 86 media.benchmark.vp9.versioncheck: 1 media.gmp-eme-adobe.abi: x86_64-msvc-x64 media.gmp-eme-adobe.lastUpdate: 1480307757 media.gmp-eme-adobe.version: 17 media.gmp-gmpopenh264.abi: x86_64-msvc-x64 media.gmp-gmpopenh264.lastUpdate: 1480307759 media.gmp-gmpopenh264.version: 1.6 media.gmp-manager.buildID: 20161104212021 media.gmp-manager.lastCheck: 1480395838 media.gmp-widevinecdm.abi: x86_64-msvc-x64 media.gmp-widevinecdm.lastUpdate: 1480307762 media.gmp-widevinecdm.version: 1.4.8.903 media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: false media.webrtc.debug.log_file: C:\Users\Owner\AppData\Local\Temp\WebRTC.log network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1480308467 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true security.sandbox.content.tempDirSuffix: {31dcdd91-bfab-4347-8730-971800886f7f} storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1480308467

Important Locked Preferences


Places Database


JavaScript


Incremental GC: true

Accessibility


Activated: false Prevent Accessibility: 0

Library Versions


NSPR Expected minimum version: 4.12 Version in use: 4.12

NSS Expected minimum version: 3.26.2 Version in use: 3.26.2

NSSSMIME Expected minimum version: 3.26.2 Version in use: 3.26.2

NSSSSL Expected minimum version: 3.26.2 Version in use: 3.26.2

NSSUTIL Expected minimum version: 3.26.2 Version in use: 3.26.2

Experimental Features


Sandbox


Content Process Sandbox Level: 1

Adblock Plus

Adguard AdBlocker

Avast Online Security


Disable two of these. Any change? Then disable the third and re-enable one of the disabled.

I had all three turned off and still no change. It still does it and before you replied I did bring it up in safe mode (Fire fox's safe mode) and it was talking about fire foxes update.

FredMcD said

Disable two of these. Any change?

Chosen Solution

I would have answered sooner. But I had someone look into the computer and check it out. They was able to fix it I just spent time yesturday making sure it was still fine. Thank you none the less.

That's good to hear. Can you tell us what was done to help others?