Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I remove TB files from my PC?

  • 1 resposta
  • 1 has this problem
  • 1 view
  • Last reply by christ1

more options

I have several mail accounts hosted on various servers all accessed via TB (all IMAPed)

As one of these is no longer used, I've removed the account from TB (using Tools>Account Settings>Account Actions>Remove Account)

How do I remove all traces (folders and files) of this account from my PC? (In the unlikely event that I need access to these files in the future I can always use webmail)

Thank you

W7 64bit TB 38.3.0

I have several mail accounts hosted on various servers all accessed via TB (all IMAPed) As one of these is no longer used, I've removed the account from TB (using Tools>Account Settings>Account Actions>Remove Account) How do I remove all traces (folders and files) of this account from my PC? (In the unlikely event that I need access to these files in the future I can always use webmail) Thank you W7 64bit TB 38.3.0

All Replies (1)

more options

At the top right of the Thunderbird window, click the menu button , then select Help, and then Troubleshooting Information.

Click the 'Open Directory' button to open your profile folder in Windows Explorer. Go to the folder ImapMail. Delete the folder for the deleted account. I suppose you'll recognize it from the name.