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Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

When I send emails, the message is 'missing'.

  • 4 respostas
  • 3 have this problem
  • 2 views
  • Last reply by EKong

EKong
EKong
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The email is saved in "Sent" folder but it is empty.

The other odd thing is now when I select "Send Later"...it does not go into "Draft" folder & only goes to "Outbox" folder.

I feel something not quite right with my Thunderbird. If i were to re-install, will all existing emails in various Folders remain or will it be wiped out.

The email is saved in "Sent" folder but it is empty. The other odd thing is now when I select "Send Later"...it does not go into "Draft" folder & only goes to "Outbox" folder. I feel something not quite right with my Thunderbird. If i were to re-install, will all existing emails in various Folders remain or will it be wiped out.

All Replies (4)

EKong
EKong Question owner
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Adding to above, i now learnt that receiver of my emails also got empty email.

Matt
Matt
  • Moderator
  • Top 10 Contributor
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Send later should always have used the outbox. Always.

When you open the mail from the send folder and press Ctrl+U can you see the text of the message in the source somewhere?

Please try the following:

  • Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.
  • Restart the operating system in safe mode with Networking. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: Windows 8, Windows 7, Windows Vista, Windows XP, OSX
If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.
EKong
EKong Question owner
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Thanks Matt.

Sorry... i think I explained wrongly on the 'Send Later' matter. Must be the late nights. You are right, 'Send Later' always go to 'Outbox'. What I meant to say was if there was an unfinished email, it does not save into 'Draft' anymore. For example, if i was preparing an email, after every few minutes there was an error message saying that it could not save...something like that. It keeps popping out. It gives the option to try again or cancel. I always select cancel. If click try again , the same error message pops out.

EKong
EKong Question owner
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Here's the exact error message:

"?" The pop up window display the message as follows:

There was an error saving the message to . Retry? Ok / Cancel