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Trying to transfer data from outlook to Thunderbird get error 1175055

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  • Last reply by jayelbe

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In Thunderbird Outlook is not an available option under import (grayed out). I get error bug 1175055. Pst file in correct location. Ted

In Thunderbird Outlook is not an available option under import (grayed out). I get error bug 1175055. Pst file in correct location. Ted

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Hi Ted,

Unfortunately importing from Outlook is broken at present. The team are hoping to fix the issue in a future version of Thunderbird.

I think this problem came about due to some major under-the-hood changes in Thunderbird 38. One workaround might be to temporarily downgrade to Thunderbird 31 (you'll find a download here: https://www.mozilla.org/en-US/thunderbird/releases/ ), import the PST from Outlook, and then upgrade to Thunderbird 38. If you have any other accounts set up in Thunderbird, it would a good idea to back up your profile using these instructions before trying this: Profiles - Where Thunderbird stores your messages and other user data


Alternatively, and more straightforwardly, your email provider probably offer IMAP and SMTP servers. You can use these to set Thunderbird up and access your email, without importing from Outlook. Here's how: Manual Account Configuration

This should mean you can access all your emails in Thunderbird, but possibly not any saved draft emails or your contacts.

Let us know if either of these work!