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When going to a new page the previous page comes back up after exiting out of it?

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  • Last reply by Adriel

leighmac
leighmac
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When going from the news etc exiting (top right X) and going to a new site the previous page pops back up. Very annoying, whats wrong and how do I fix this? Running Win 7 since 2002. Have done numerous scans, both Windows Security Essentials and SpyHunter. Other than a few advert malwares all is clear. Help please?

When going from the news etc exiting (top right X) and going to a new site the previous page pops back up. Very annoying, whats wrong and how do I fix this? Running Win 7 since 2002. Have done numerous scans, both Windows Security Essentials and SpyHunter. Other than a few advert malwares all is clear. Help please?

All Replies (1)

Adriel
Adriel
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Hello! Try giving Firefox some refresh.

The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Refresh Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
  3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.

Did this fix the problem? Please report back to us!

Thank you.