Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

update without permissions, then had to uninstall and re-install browser

NotU
NotU
more options

I have Firefox setup to notify me about updates, but not actually update without my say so. Today, Firefox updated itself to v37, crashed, then would not re-open. After several re-starts of my computer I had to uninstall and re-install the browser and now it on update v37. If I wanted it to auto-update I would select the option for that, but I don't.

The questions are 'why did it update when it's not supposed to' and 'why did it have to be re-installed after it updated itself without permission'.

I have Firefox setup to notify me about updates, but not actually update without my say so. Today, Firefox updated itself to v37, crashed, then would not re-open. After several re-starts of my computer I had to uninstall and re-install the browser and now it on update v37. If I wanted it to auto-update I would select the option for that, but I don't. The questions are 'why did it update when it's not supposed to' and 'why did it have to be re-installed after it updated itself without permission'.

Chosen solution

When the message about a Firefox update being available comes up, the user has to [first] see that message, which tends to go behind the main browser window if the user is typing or clicking something at the exact instance that dialog box appears. And [2nd] say "not now" immediately, otherwise after 30 seconds the download will proceed without waiting for a response. It has been like that since June 2008 when Firefox 3.0 was released.

Ler a resposta no contexto 👍 0

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Chosen Solution

When the message about a Firefox update being available comes up, the user has to [first] see that message, which tends to go behind the main browser window if the user is typing or clicking something at the exact instance that dialog box appears. And [2nd] say "not now" immediately, otherwise after 30 seconds the download will proceed without waiting for a response. It has been like that since June 2008 when Firefox 3.0 was released.