Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

all messages deleted

  • 1 resposta
  • 1 has this problem
  • 6 views
  • Last reply by christ1

Mopsy
Mopsy
more options

Can anyone help, please? All but 21 emails, including Sent, Inbox and Drafts, have mysteriously vanished overnight, and have also disappeared from the server. We do back the system up weekly, but for the life of me I can't find the Inbox etc folders in the backup. Why/how could this happen, and how can I stop it happening again? Any assistance will be gratefully received - thank you!

Can anyone help, please? All but 21 emails, including Sent, Inbox and Drafts, have mysteriously vanished overnight, and have also disappeared from the server. We do back the system up weekly, but for the life of me I can't find the Inbox etc folders in the backup. Why/how could this happen, and how can I stop it happening again? Any assistance will be gratefully received - thank you!

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

This article may help to find out what happened. http://kb.mozillazine.org/Disappearing_mail

If you do have a backup of your profile, restore the entire profile. http://kb.mozillazine.org/Profile_folder_-_Thunderbird

christ1 modificouno o