Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Why is an Addon without a "Remove" button allowed?

  • 2 respostas
  • 8 have this problem
  • 7 views
  • Last reply by cor-el

AMCarter3
AMCarter3
more options

I mistakenly added an adware extension to my Firefox (ver 32.0.3). It did not have a "remove" button. I followed instructions on how to remove it and it is gone now. BUT, why in the world would any addon be allowing by Mozilla without a "remove" button?

I mistakenly added an adware extension to my Firefox (ver 32.0.3). It did not have a "remove" button. I followed instructions on how to remove it and it is gone now. BUT, why in the world would any addon be allowing by Mozilla without a "remove" button?

Chosen solution

Hello,

The plugin probably placed itself in the Firefox application directory. Please see Thunderbird add-ons - frequently asked questions for the steps you can take to remove it.

Let us know if that works!

Ler a resposta no contexto 👍 0

All Replies (2)

CoryMH
CoryMH
more options

Chosen Solution

Hello,

The plugin probably placed itself in the Firefox application directory. Please see Thunderbird add-ons - frequently asked questions for the steps you can take to remove it.

Let us know if that works!

cor-el
cor-el
  • Moderator
more options

Extensions that do not have a "Remove" button are installed by other software and are not under control of the Firefox extension manager. Such globally installed extensions are usually installed in a location that Firefox scans for installed extensions.

Extensions installed this way need to be removed via the settings (options/preferences) of the program that has added this extension or this program has to be uninstalled. In Firefox you an only disable such an extension.