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Why i can't play youtube videos?

  • 2 respostas
  • 25 have this problem
  • 1 view
  • Last reply by Tryst

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When i try to play youtube videos it's doesn't play and it gives out message lik e"An error occurred, please try again later." but when i play the same thing on chrome it worked i have installed the lasted flash player but still i am getting this error please help me out.

When i try to play youtube videos it's doesn't play and it gives out message lik e"An error occurred, please try again later." but when i play the same thing on chrome it worked i have installed the lasted flash player but still i am getting this error please help me out.

Chosen solution

Reload the webpage while bypassing the cache

  • Hold down the Shift key and click the Reload button with a left click.
  • Press Ctrl + F5 or Ctrl + Shift + R (Windows and Linux)
  • Press Command + Shift + R (Mac)

Clear the cache and the cookies from sites that cause problems.

Clear the Cache: Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

Remove Cookies from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
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All Replies (2)

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Chosen Solution

Reload the webpage while bypassing the cache

  • Hold down the Shift key and click the Reload button with a left click.
  • Press Ctrl + F5 or Ctrl + Shift + R (Windows and Linux)
  • Press Command + Shift + R (Mac)

Clear the cache and the cookies from sites that cause problems.

Clear the Cache: Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

Remove Cookies from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
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tried all of the above but nothing works. Even tried downloading the latest real player as suggested by Mozilla and just ended up with a piece of junk software on my computer that I don't really want.

This has happened ever since the last update of Firefox. I was always able to play youtube videos before that.