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The "welcome to Thunderbird" pop-up keeps on saying "sorry were unable to communicate with our sign-up server", how do you get past the step and create a new em

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  • Last reply by Zenos

bruce.holmes
bruce.holmes
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I tried to turn off the firewalls to no avail and have, on multiple occasions tried to complete the setup for a Thunderbird email account and continue to get the same message, the pop up flashes in red "sorry we are unable to communicate with our sign-up server" any ideas how you result this issue?

I tried to turn off the firewalls to no avail and have, on multiple occasions tried to complete the setup for a Thunderbird email account and continue to get the same message, the pop up flashes in red "sorry we are unable to communicate with our sign-up server" any ideas how you result this issue?

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Zenos
Zenos
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If it works, the sign up page will connect you to a 3rd party email account provider such as hover or gandi who will require payment. Is this really what you want to do, given that your ISP and other providers (gmail, gmx, hotmail, yahoo) will be happy to give you an account for free?

To connect an existing email address to Thunderbird, use the route File|New|Existing Email Account.

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