Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Whether same email id can be configured with any loss of prior data, where the email service provider has been changed?

  • 1 resposta
  • 1 has this problem
  • 1 view
  • Last reply by Zenos

more options

I had taken email services from a service provider, whom I changed due to inefficiency. Subsequently, I changed by service provider to yahoo. Now, I need to create the same email id (name@domain), and would like to check that if I configure the same (or rectify the server details) on thunderbird, whether my earlier email data would be safe? If not, can an action be taken to save it?

I had taken email services from a service provider, whom I changed due to inefficiency. Subsequently, I changed by service provider to yahoo. Now, I need to create the same email id (name@domain), and would like to check that if I configure the same (or rectify the server details) on thunderbird, whether my earlier email data would be safe? If not, can an action be taken to save it?

All Replies (1)

more options

Each email address is unique, so a single address cannot access two separate accounts. If you are moving an account from one location to another, then you need to investigate what can be done to rescue the data from the old and move it over to the new.

Few email providers seem to be prepared to help in this kind of matter. :-(

DON'T fiddle with old account settings. The old and new accounts may not be interchangeable (POP vs IMAP?) and adjusting server settings is the fastest way to lose sight of old messages. Set the account up a second time.

File|New|Existing Mail Account...

If your old data is stored on your own computer, you don't have any big problems. The old folder will remain visible, though for tidiness, you might want to move old correspondence into the new account or into somewhere neutral such as the Local Folders account in Thunderbird.

If it's on the previous provider's server, you need to retrieve it while you can. Again, Local Folders is good for this type of task.

As an aside, I think you could do a lot better than yahoo. They don't have a happy history with Thunderbird users in particular, and I believe the issues we have seen here in TB have been echoed in other email clients too.