Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

hyper links in Outlook do not work

  • 3 antwurd
  • 24 hawwe dit probleem
  • 9 werjeftes
  • Lêste antwurd fan cor-el

more options

Up until a week ago I did not have any problem clicking on a hyperlink in an email and going directly to the web page in Firefox. I use Outlook for emails. Hyperlinks suddenly stopped working. I went to the Outlook help and the Microsoft help changed my default to IE. The links worked though. When I changed the default back to Firefox the links stopped working. How do I get them to work again?

Up until a week ago I did not have any problem clicking on a hyperlink in an email and going directly to the web page in Firefox. I use Outlook for emails. Hyperlinks suddenly stopped working. I went to the Outlook help and the Microsoft help changed my default to IE. The links worked though. When I changed the default back to Firefox the links stopped working. How do I get them to work again?

Alle antwurden (3)

more options

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

more options

This solution did not cause the hyperlinks in Outlook to work.

more options