Join us to show up for other Firefox users 🦊. Earn fun badges and Mozilla swag vouchers! Find out more: https://mzl.la/askafox150

Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Video not suported with latest version

  • 5 antwurd
  • 3 hawwe dit probleem
  • 148 werjeftes
  • Lêste antwurd fan hold3n
  • Argivearre

I cannot view videos on youtube and some websites words don't display correctly

I cannot view videos on youtube and some websites words don't display correctly

Alle antwurden (5)

Hi there,

Could you provide some more details on what happens when you're trying to play videos on Youtube? Are you seeing any error messages, or similar? Youtube uses the Flash plugin to play videos, so one thing to try is to reinstall Flash: Flash Plugin - Keep it up to date and troubleshoot problems

Let us know if this fixes the problem!

Cheers, David

Try to opt-out of HTML5 on YouTube.

Can you attach a screenshot of the website problem?

Use a compressed image type like PNG or JPG to save the screenshot.


Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (MAC)

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

Problem fixed with youtube but on facebook, some words or sentences are really blurred

Reset the page zoom on pages that cause problems.

  • View > Zoom > Reset (Ctrl+0 (zero); Cmd+0 on Mac)

Try to disable hardware acceleration in Firefox.

Fixed all faults thanks for everyones help