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stupid Yahoo toolbar!

  • 3 antwurd
  • 1 hat dit probleem
  • 4 werjeftes
  • Lêste antwurd fan paradive

paradive
paradive
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i inadvertently installed it when installing Messenger.

now, when i go to "tools"->"add-ons", that page shows up completely blank (as if i have NO addons, when i have a lot) so i can't remove it that way. and it isn't in "add/remove programs" either.

ideas?

i inadvertently installed it when installing Messenger. now, when i go to "tools"->"add-ons", that page shows up completely blank (as if i have NO addons, when i have a lot) so i can't remove it that way. and it isn't in "add/remove programs" either. ideas?

Keazen oplossing

hello paradive, this sounds like the files in your profile folder that store the information about your extensions might have become corrupted.

can you access the addon-manager when you launch rirefox in safemode once?

otherwise please go to firefox > help > troubleshooting information > profile - show folder... then windows explorer should open up your profile folder. in there look for the files named extensions.ini, extensions.sqlite, extensions.sqlite-journal (and in some cases also extensions.txt, extensions.rdf). delete or rename those files and quit firefox, they will be regenerated the next time you launch firefox.

also see https://support.mozilla.org/en-US/kb/Unable%20to%20install%20add-ons#w_co...

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philipp
philipp
  • Moderator
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Keazen oplossing

hello paradive, this sounds like the files in your profile folder that store the information about your extensions might have become corrupted.

can you access the addon-manager when you launch rirefox in safemode once?

otherwise please go to firefox > help > troubleshooting information > profile - show folder... then windows explorer should open up your profile folder. in there look for the files named extensions.ini, extensions.sqlite, extensions.sqlite-journal (and in some cases also extensions.txt, extensions.rdf). delete or rename those files and quit firefox, they will be regenerated the next time you launch firefox.

also see https://support.mozilla.org/en-US/kb/Unable%20to%20install%20add-ons#w_co...

paradive
paradive Fraacheigener
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yeah, i can start it in safe mode, but "add-ons" is still blank.

should i start with the next thing and delete all those files?

has anyone reported Yahoo toolbar as abusive?

paradive
paradive Fraacheigener
mear opsjes

ok. deleted all the Extensions files in the profile.

worked. i was then able to remove Yahoo. thanks.