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I cannot reinstall my Mozilla VPN app on my Windows 11 Home

Denys beäntwurde
sjmcclain

Yesterday, April 26th, I tried to update my Mozilla VPN. After doing so my Mozilla VPN account disappeared from my laptop completely and now I cannot reinstall it. At first I thought it might be a problem with my using DuckDuckGo so I removed DuckDuckGo from my laptop completely and tried to reinstall my VPN account using Firefox. This did not good. I still cannot install my VPN account. Does the most recent update have a virus?

Please help or I will be forced to remove all my Mozilla apps including but not limited to Firefox.

Many Thanks,

Steve McClain [email removed]@hotmail.com

Yesterday, April 26th, I tried to update my Mozilla VPN. After doing so my Mozilla VPN account disappeared from my laptop completely and now I cannot reinstall it. At first I thought it might be a problem with my using DuckDuckGo so I removed DuckDuckGo from my laptop completely and tried to reinstall my VPN account using Firefox. This did not good. I still cannot install my VPN account. Does the most recent update have a virus? Please help or I will be forced to remove all my Mozilla apps including but not limited to Firefox. Many Thanks, Steve McClain ''[email removed]''@hotmail.com

Bewurke troch Denys op

Alle antwurden (1)

Hi,

Mozilla VPN is one of our premium products. In order to get premium support from a dedicated agent, please sign in to the Mozilla account connected to your subscription (if not already) and then use this link to submit your question.

In fraach stelle

Jo moatte jo oanmelde by jo account om op berjochten te antwurdzjen. Stel in nije fraach as jo noch gjin account hawwe.