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Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

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how to delete my current 2step settings to replace it with a new one

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Jane Knuuttila Guercio
Jane Knuuttila Guercio

I have changed my email, so my 2fas codes don't work with mozilla. I need the QR graphic to setup a new connection.

I have changed my email, so my 2fas codes don't work with mozilla. I need the QR graphic to setup a new connection.

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cor-el
cor-el
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You posted this in Firefox support, is your question about 2FA with the Mozilla Account? I'm not sure why changing an email address would cause a problem with 2FA as that is an extra layer of protection that comes after regular username and password.

You usually make changes to 2FA by disabling 2FA and re-enable 2FA again after making changes to an account. This requires that you can access the account settings, if necessary by using 2FA recovery codes.

In fraach stelle

Jo moatte jo oanmelde by jo account om op berjochten te antwurdzjen. Stel in nije fraach as jo noch gjin account hawwe.