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Disabling olf 2FA authentication and re enabling with new TOPT apps

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  • Lêste antwurd fan mukund jaeel

mukund jaeel
mukund jaeel

I recovered my account using a backup code and set a new password. Two-step authentication is enabled but I don’t have the linked TOTP app. The settings UI does not allow disabling 2FA and does not offer backup code input. I still have unused 10-character backup recovery codes. Please advise.

I recovered my account using a backup code and set a new password. Two-step authentication is enabled but I don’t have the linked TOTP app. The settings UI does not allow disabling 2FA and does not offer backup code input. I still have unused 10-character backup recovery codes. Please advise.

Keazen oplossing

I retried to disable again after about 12 hours and I was able to disable and enable it again. Thanks.

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Alle antwurden (2)

TyDraniu
TyDraniu
  • Top 10 Contributor

Are you sure about that? You can disable 2FA in account's settings, I was using it few times. Please check again.

mukund jaeel
mukund jaeel Fraacheigener

Keazen oplossing

I retried to disable again after about 12 hours and I was able to disable and enable it again. Thanks.

In fraach stelle

Jo moatte jo oanmelde by jo account om op berjochten te antwurdzjen. Stel in nije fraach as jo noch gjin account hawwe.