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Firefox suddenly stops loading webpages

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michaliskon
michaliskon

Firefox stops loading pages. I try to browse a webpage and it just keeps loading, but nothing happens (black screen). I open chrome, request the same webpage, it loads immediately. In Firefox, it keeps loading. Sometimes it loads it after 1-2 minutes. Sometimes not. Problem is fixed after restarting firefox, but comes back again after some time.

Firefox stops loading pages. I try to browse a webpage and it just keeps loading, but nothing happens (black screen). I open chrome, request the same webpage, it loads immediately. In Firefox, it keeps loading. Sometimes it loads it after 1-2 minutes. Sometimes not. Problem is fixed after restarting firefox, but comes back again after some time.

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Paul
Paul
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Hi

Do you have an example of a website that is not opening for you?

What happens when you try to view that site? Is there any error message?

michaliskon
michaliskon Fraacheigener

Hi Paul,

google.com is an example. No error appears, it is just loading on a black screen (no data receive from the site).

SuMo Bot
SuMo Bot

Did you try with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf