Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

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Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Signing in problems

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When I sign in to my credit union account, they don't recognize my computer even though previously I entered a code sent to me by them

When I sign in to my credit union account, they don't recognize my computer even though previously I entered a code sent to me by them

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Your credit union is setting a cookie in response to you entering the sign-in code. Firefox is likely configured in some way to delete cookies when you quit the browser. Check for

Settings -> Privacy & Security -> Cookies and Site Data -> Delete cookies and site data when Firefox is closed (Un-check the box.)

and

Settings -> Privacy & Security -> History -> Clear history when Firefox closes (If enabled, click the Settings button, then un-check Cookies.)

If this isn't exactly the Firefox setup you want, you can refine this process through Settings -> Privacy & Security -> Cookies and Site Data -> Manage Exceptions. I expect there are also Addons that will give you more granular cookie control.

Hope that helps.

You can use these steps to make a website recognize and remember you.

  • create a cookie allow exception with the proper protocol (https:// or http://) to make a website remember you

You can check that you aren't clearing important cookies.

  • using "Delete cookies and site data when Firefox is closed" to clear cookies keeps cookies with an allow exception
    in 102+ version toggling this setting makes changes to the "Clear history when Firefox closes" settings and those settings prevail
  • using "Clear history when Firefox closes" in Firefox 102+ honors exceptions and keeps cookies with an allow exception, previous versions removed all cookies

Make sure to keep the "Site settings".

  • clearing "Site settings" clears exceptions for cookies, images, pop-up windows, and software installation and exceptions for passwords and other website specific data
  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Exceptions"
  • Settings -> Privacy & Security
    Firefox will: "Use custom settings for history":
    [X] "Clear history when Firefox closes" -> Settings