Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Metamask support redirect me to you at Firefox

  • 2 antwurd
  • 0 hawwe dit probleem
  • 91 werjeftes
  • Lêste antwurd fan artedys

artedys
artedys
mear opsjes

Hi Firefox Support,

I was directed to contact you by Metamask Support. I'm experiencing a problem connecting to Metamask from Firefox, though it connects without any issues in Chrome. Based on this, Metamask Support believes the issue may be related to Firefox.

Here's what I've done to troubleshoot so far:

Cleared cache data in Firefox. Verified that I'm using the latest version of Metamask (34.0). Encountered an error when trying to switch networks with the message "unable to connect to Polygon." Confirmed that no other wallets are causing conflicts. I've attached some screenshots for your reference.

Given that I can connect to Metamask in Chrome and have already cleared data in Firefox and ensured I'm using the latest version of Metamask, Metamask Support suggested the problem might lie with Firefox.

Could you please help?

Thank you.

Hi Firefox Support, I was directed to contact you by Metamask Support. I'm experiencing a problem connecting to Metamask from Firefox, though it connects without any issues in Chrome. Based on this, Metamask Support believes the issue may be related to Firefox. Here's what I've done to troubleshoot so far: Cleared cache data in Firefox. Verified that I'm using the latest version of Metamask (34.0). Encountered an error when trying to switch networks with the message "unable to connect to Polygon." Confirmed that no other wallets are causing conflicts. I've attached some screenshots for your reference. Given that I can connect to Metamask in Chrome and have already cleared data in Firefox and ensured I'm using the latest version of Metamask, Metamask Support suggested the problem might lie with Firefox. Could you please help? Thank you.
Keppele skermôfbyldingen

Keazen oplossing

Does it still happen in a new profile? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile.

Dit antwurd yn kontekst lêze 👍 1

Alle antwurden (2)

zeroknight
zeroknight
mear opsjes

Keazen oplossing

Does it still happen in a new profile? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile.

artedys
artedys Fraacheigener
mear opsjes

Thank you, zeroknight! Downloading the Firefox Developer Edition resolved my issue. I truly appreciate your assistance.

Bewurke troch artedys op