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Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo
Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.
Argivearre

Do not own my email address

Firefox Gegevens syngronisearje
Paul beäntwurde
Billy Mabe
Billy Mabe

I changed email providers a few years ago from my phone company to spectrum and lost my email account in the process. I cannot check my old email address now and cannot do anything on firefox account with a verify code via email. How can I delete my account or change my email address? When I attempt to change these on my account it sends the verify code to my old email address and I do not own that account. My email address now is [email address], [email address] or [email address].

I changed email providers a few years ago from my phone company to spectrum and lost my email account in the process. I cannot check my old email address now and cannot do anything on firefox account with a verify code via email. How can I delete my account or change my email address? When I attempt to change these on my account it sends the verify code to my old email address and I do not own that account. My email address now is [email address], [email address] or [email address].

Bewurke troch Paul op

Alle antwurden (3)

Paul
Paul
  • Moderator
  • Top 10-meiwurker

Hi

I have removed your email addresses for your privacy and security as this is an open forum.

I have been looking into a very similar issue for someone else recently. Essentially, without you having access to those accounts, we are unable to verify the ownership of the account and erase it.

Billy Mabe
Billy Mabe Fraacheigener

Thank You for removing my email address.

Paul
Paul
  • Moderator
  • Top 10-meiwurker

No problem, glad we could help.