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Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo
Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.
Oplost Argivearre

I cannot logon to Tbird forum (52.1.1 (32-bit)) and I cannot revise my password.

Thunderbird Oars
Andrew beäntwurde
bworthin
bworthin

(I had to create a new Mozilla Forum account to get this. I have the same account name "bworthin" with a new password.)

For some reason, either my userid or my password has been corrupted. This is secondary to my Tbird's prefs.js seeming to be corrupted. To pursue the prefs.js problem, I tried to log on to my bworthin account and it failed the password test because there was no number in the password I tried getting the Forum to send an email to my [email address hidden by moderator - this is a public forum] account. I had an acknowledgement that the password reset had been emailed over an hour ago. None arrived. I also tried saying the userid was in need of a refresh, Again, an email was sent, but again no email arrived. Can anyone help?

Thanks, Bill

(I had to create a new Mozilla Forum account to get this. I have the same account name "bworthin" with a new password.) For some reason, either my userid or my password has been corrupted. This is secondary to my Tbird's prefs.js seeming to be corrupted. To pursue the prefs.js problem, I tried to log on to my bworthin account and it failed the password test because there was no number in the password I tried getting the Forum to send an email to my <!--whopworthington (at)comcast.net --> ''[email address hidden by moderator - this is a public forum]'' account. I had an acknowledgement that the password reset had been emailed over an hour ago. None arrived. I also tried saying the userid was in need of a refresh, Again, an email was sent, but again no email arrived. Can anyone help? Thanks, Bill

Bewurke troch Andrew op

Alle antwurden (2)

user01229325
user01229325

I will request that a forum moderator help you with the forum issue.

Andrew
Andrew

Keazen oplossing

If you created an account a while back it was done so on the new platform we had. We had to do an emergency rollback to our old platform. I only see one account on this site with the username you mentioned.

Thanks!