Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

does emptying cache delete games stats?

  • 2 réponses
  • 2 ont ce problème
  • 84 vues
  • Dernière réponse par cor-el
  • Résolu

This may sound like a stupid question but here goes: On Firefox I am no longer able to load the game Words With Friends on Facebook, but I can load it on Chrome with no problem. One of the trouble-shooting points was to empty the browser cache. I'm hesitant to do that. I have several online games I play which keeps track of my progress. If I empty the cache, will all those stats be deleted? I really would rather not start from levels 1 again.

This may sound like a stupid question but here goes: On Firefox I am no longer able to load the game Words With Friends on Facebook, but I can load it on Chrome with no problem. One of the trouble-shooting points was to empty the browser cache. I'm hesitant to do that. I have several online games I play which keeps track of my progress. If I empty the cache, will all those stats be deleted? I really would rather not start from levels 1 again.

Solution choisie

Unfortunately, in most cases it does.
Some programs have a smart cache filter for clearing cache. This will keep important cookies. This doesn't work for all game though.

Lire cette réponse dans son contexte 👍 2

Toutes les réponses (2)

Solution choisie

Unfortunately, in most cases it does.
Some programs have a smart cache filter for clearing cache. This will keep important cookies. This doesn't work for all game though.

If you use extensions (Firefox/Tools > Add-ons > Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure that such extensions aren't blocking content.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.