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cnn.com home page displays as a list not the normal format. All other pages display normally.

Firefox
Cheng Wang a répondu
wkoniowka
wkoniowka

Links on the home page work but not all the video links appear. I've tried disabling my firewall but that had no affect.

Links on the home page work but not all the video links appear. I've tried disabling my firewall but that had no affect.

Toutes les réponses (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor

Reset the page zoom on pages that cause problems: View > Zoom > Reset (Ctrl+0 (zero); Cmd+0 on Mac)

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Use Troubleshoot Mode in Firefox to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
wkoniowka
wkoniowka Auteur de la question

Does not solve the problem.

Cheng Wang
Cheng Wang

It sounds like it's not loading a full style sheet, go to View > Page Style and make sure it says "Basic Page Style". Also, make sure that you don't have a cached style sheet: press Ctrl-Shift-R.