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Attachments

chernyshov.vv

Hello everyone. From time to time, the "Attachments" button stops working. It can be clicked, but nothing happens. Occasionally, restarting the PC or the email client helps. More often, the only solution is to reinstall the entire program—which also means losing access to years' worth of emails, as I then have to wait for them to be re-downloaded from the IMAP server. What should I do? I’m using the latest versions.

Hello everyone. From time to time, the "Attachments" button stops working. It can be clicked, but nothing happens. Occasionally, restarting the PC or the email client helps. More often, the only solution is to reinstall the entire program—which also means losing access to years' worth of emails, as I then have to wait for them to be re-downloaded from the IMAP server. What should I do? I’m using the latest versions.

Toutes les réponses (3)

This is a recently discovered bug. The symptom is that if you previously attached a file, but the previous containing folder now no longer exists because it was deleted or renamed, when you later try to attach a file using the Write window's "Attach" button, it will silently fail. That is, clicking the button will appear to do nothing. The bug should be fixed in the next release.

In the meantime, a workaround is to drag-and-drop the file onto the Write window using the mouse.

Or, if you don't mind changing Thunderbird's Advanced Settings:

  • In <Settings | General | Config Editor> search for: "mail.compose.attach.dir".
  • The value (path) here must be changed to one that is still available (for example C:\).
  • Close and exit Thunderbird, then restart it (this step might not be necessary.)

Thank you! I try it

I believe this bug has been addressed in the version released two days ago.

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