Forum communautaire Thunderbird

After tried many suggested steps to trouble shooting the problems, it still can't download Comcast emails. It keeps pop up "enter password" or "password failed" again and again. But I can send emails. I can't upload the trouble shooting information file to send. Thanks

I recently created a Google Workspace account. There, I have a user profile with a custom email address. I've set up the new account in Thunderbird, and it is working as expected. If I send a message from my "external" account to the workspace account, it arrives, and I'm able to reply back.

One feature of Google Workspace is what they call "alternate email" addresses. They sort of work as an alias for the native address. I have created one such alternate. If I send a message from my external account to the alias, it arrives correctly in the workspace account. However, when I reply from the workspace account, it does not go back to the originating address, but instead it is addressed back to the alias. If I repeat the experiment from the Gmail web interface, it replies to the correct address.

I've downloaded all the headers, and the Return-Path tag is correct. I can provide the full header if needed.

It feels like there is an invisible forwarding action to get from the alias to the workspace account, and that the reply action is incorrectly finding the interim alias. But that doesn't really seem to be what I see in the headers - although I'm probably not the most expert reader of those.

And it isn't necessarily a Thunderbird issue. I can see that there could be something going on with Google. But this is a good place to start...  :-)

I have all my emails filed in 50 +/- folders in New Outlook. I would like to transfer/copy them to Thunderbird on a new computer (Windows 11). I have both new outlook and thunderbird set up on old computer (Windows 10).

I am using Thunderbird on Linux, there is an option to delete mail on trash on exit, and that worked. I don't see such option on the Android version, and the notification did not clear even I deleted all the mail.

Hello!

I am using Thunderbird 140.9.1esr (64-bit) on a Ubuntu 24.04 system. Every time I restart Thunderbird, it reverts to a little used Gmail account as the default account. I have several accounts, but my main email account is a MS365 account. I reset the setting, but every time it is restarted, the default goes back to Gmail. I have tried everything that I've found online, but cannot correct this behaviour.

Do you have any suggestions or assistance?

Many thanks!

I can't access to my personal Google account from Thunderbird.

Thunderbird configuration is OK. Cookies authorised.

e-mail account connection process goes this way: - I enter name and e-mail address - I confirm standard configuration found in Thunderbird's FAI database. - Google asks me to confirm that I authorise Thunderbird to share mail, contacts and agenda informations (I was asked my Google pwd only the first time I tried the process). - I confirm my consent - Back to Thunderbirds account configuration window, with "authentication error".

Similar failure when I try to only connect to the contact list or to my calendars (which is my initial will), also from a scholar Google account.

No change after update from 149 .0.2 to 150.0

I have been using TB to access my Office365 account using the TB Oauth protocol, however, it got to be painfully slow when trying to download messages. I had set up rules and folders that worked, albeit slow.

To try to alleviate the slowness I started a new profile to my Office365 account again using Thunderbird's OAuth protocol. It's lightning fast! But it didn't bring down any of my Office365 folders that exist up on the Office365 servers. (see 2nd TB Install screen print below) It had brought down all the folders and previous e-mails in the 1st installation. (see 1st TB Install Redacted. Screenprint below)

I don't know why this might happen, does anyone have any ideas? Is there a workaround or could I be doing something wrong?

Thanks

Dan

Good afternoon! I have always had a specific folder order in my email, with the inbox folder being the first, followed by the sent folder, and so on. However, today I discovered that the inbox folder was at the bottom of the list, while the sent, spam, deleted, and other folders were above it. I was unable to change the folder order back to its original state, and I have been unable to drag and drop or swap the folders. Can you please advise me on how I can restore the folder order to its original state, with the inbox folder at the top and the other folders below it?

When I try to create a calendar event.. Error Message: Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp-mail.outlook.com timed out. Try again.

Hello dear support team Some e-mails in the Inbox are of a huge size, like 32 MB and more, even without attachment. I already used repair function, but it stays the same. In Outlook, the same email is of normal size (80 kb). So, it is not the e-mail provider or the database at the provider. I have had this situation throughout several updates, so it is not specific to a certain update. The ones that have an attachment and the same problem (attachments of less than 1GB but show 42 GB) cannot be moved. The error dialog says: to big to move. Also, the attachments cannot be removed as they show 0 kb and the attachments name is crossed out. This is not true for all mails, but some have this problem. What do you recommend?

Active Sync 16+ is now in force and Thunderbird has lost the sync via TBsync, so contacts and calendar syncing is now dead, unless TBsync is updated quickly, seems unlikely from reading their website. TB has advised that contacts and calendar are still on a dream list and no date for implementation is known. So TB is no longer a substitute for users wanting to escape Outlook. I am a long time user of TB and a donator, so why have you not pre-planned the inclusion of contacts and calendar sooner or even included TBsync into the code and kept its syncing ability uptodate.

TB with just email sync is no different to many email apps that come with laptop and tablets, so I may as well revert to using in my case Apple Mail.

Regards, SPT

I used to be able to drag and drop emails from my inbox into an archive folder. That no longer works. I now have to right click the email, select "move to", then select the account containing the archives, then select "archives", then select the destination archive I need to send it to. On the right click drop-down there's an option to "move to *** again" but if you're moving emails to different archive destinations, that's not very helpful. Is there a setting to reinstate drag and drop?

I receive emails from one source that's supposed to have a banner image at the top. In Thunderbird it shows the broken image icon and the image as an attachment. But in RoundCube it shows as expected.

The html shows:

The image part of the email shows: content-id: <piXdKIOofB>

I'm guessing that those angle brackets around `content-id` are breaking the display, such that it's calling that a mis-match.

Name Thunderbird Version 140.9.1esr Build ID 20260404050724

Hello! No real issues or bugs to report, but I had some curiosities about independent audit documents. I appreciate the dedication to privacy and transparency, as I am sure many do; I've noticed that there are readily available audit documents for the Thunderbird Send and K-9 which is cool - are there any such audit documents for Thunderbird Desktop for Linux, or do the aforementioned documents sort of cover the same thing? If you could help me understand this (or perhaps point me to information or docs I missed), that would be appreciated!

Thanks for your time, --Mark

On both my accounts "Sent" has popped up twice and on bjornla1bn@gmail.com I have been blessed with two "Spam" files. This is most annoying causing trouble. How can I correct this without loosing data?

Hello,

Everything working just fine last night. Wake up and Thunderbird will not retrieve emails.

Remembered this old message I got so I went through and deleted my second email address, didn't help.

https://support.mozilla.org/en-US/kb/thunderbird-and-yahoo

Checked all settings compared to Yahoo, still won't download messages. I can even send a message with my current settings no problem, and it does login, just won't retrieve emails. Gives me a connection timeout.

Anyone have any ideas?

I am using Thunderbird 140.10.0esr (64-bit) (latest) and for some time I have had a lot of trouble with it moving folders out of alphabetical order (but not all folders) and when I tried to move them where they belong it complains. Then today it can not find several folders. I can not even see the *.msf files and yet the utility "EVERYTHING" says the msf files are in the default directory where they belong but they are not visible from Windows 10 explorer and Thunderbird is not telling me that all folders are empty (including inbox). How do I repair Thunderbird? HELP!!!!!