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the mail is not coming and thunderbird is very slow

Thunderbird Plantages et ralentissements
Googlethunderbird. a répondu
Amal
Amal

We are facing issues with Thunderbird mail application.

Incoming emails are not being received in Thunderbird. Thunderbird is running very slowly and frequently becomes unresponsive. Sending and receiving emails is taking a long time. We have already restarted the application and system, but the issue still persists.

Kindly check the mail server settings and Thunderbird configuration from your end and advise on the necessary action to resolve this issue as soon as possible.

Your prompt support will be highly appreciated.

We are facing issues with Thunderbird mail application. Incoming emails are not being received in Thunderbird. Thunderbird is running very slowly and frequently becomes unresponsive. Sending and receiving emails is taking a long time. We have already restarted the application and system, but the issue still persists. Kindly check the mail server settings and Thunderbird configuration from your end and advise on the necessary action to resolve this issue as soon as possible. Your prompt support will be highly appreciated.

Toutes les réponses (1)

Googlethunderbird.
Googlethunderbird.

Hello there amal



Incoming emails are not being received in thunderbird.okay. What operating system do you use , can i ask? Can we look first at :


Login Open Thunderbird and go to Account Settings > Server Settings.

Imap : 993 ssl/tls security Pop3 : 995 ssl/tls security Smtp port : 485 or 587 with ssl/tls or starttls .

Ensure your server name, port, and security settings match your email provider's exact requirements.Restart Thunderbird in Troubleshoot Mode to see if an add-on or extension is causing the issue.

Check if you are running any active antivirus or VPN services. Log in to your email via your web browser (webmail). If your emails are missing there as well, it is likely a server-side problem.

Did you receive messages for warnings or errors? Can you send me these as well? How much email storage did you have?

Use https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird https://support.mozilla.org/en-US/kb/how-to-make-screenshots

Modifié le par Googlethunderbird.

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