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Can't download Comcast emails but can send emails

After tried many suggested steps to trouble shooting the problems, it still can't download Comcast emails. It keeps pop up "enter password" or "password failed" again and… (lire la suite)

After tried many suggested steps to trouble shooting the problems, it still can't download Comcast emails. It keeps pop up "enter password" or "password failed" again and again. But I can send emails. I can't upload the trouble shooting information file to send. Thanks

Open 2 11

Replies to Google Workspace alternate email addresses are not going to the correct address

I recently created a Google Workspace account. There, I have a user profile with a custom email address. I've set up the new account in Thunderbird, and it is working as … (lire la suite)

I recently created a Google Workspace account. There, I have a user profile with a custom email address. I've set up the new account in Thunderbird, and it is working as expected. If I send a message from my "external" account to the workspace account, it arrives, and I'm able to reply back.

One feature of Google Workspace is what they call "alternate email" addresses. They sort of work as an alias for the native address. I have created one such alternate. If I send a message from my external account to the alias, it arrives correctly in the workspace account. However, when I reply from the workspace account, it does not go back to the originating address, but instead it is addressed back to the alias. If I repeat the experiment from the Gmail web interface, it replies to the correct address.

I've downloaded all the headers, and the Return-Path tag is correct. I can provide the full header if needed.

It feels like there is an invisible forwarding action to get from the alias to the workspace account, and that the reply action is incorrectly finding the interim alias. But that doesn't really seem to be what I see in the headers - although I'm probably not the most expert reader of those.

And it isn't necessarily a Thunderbird issue. I can see that there could be something going on with Google. But this is a good place to start...  :-)

Open 1 22

Moving local folders from New Outlook to Thunderbird

I have all my emails filed in 50 +/- folders in New Outlook. I would like to transfer/copy them to Thunderbird on a new computer (Windows 11). I have both new outlook a… (lire la suite)

I have all my emails filed in 50 +/- folders in New Outlook. I would like to transfer/copy them to Thunderbird on a new computer (Windows 11). I have both new outlook and thunderbird set up on old computer (Windows 10).

Open

Thunderbird denies access to Google account

I can't access to my personal Google account from Thunderbird. Thunderbird configuration is OK. Cookies authorised. e-mail account connection process goes this way: - I e… (lire la suite)

I can't access to my personal Google account from Thunderbird.

Thunderbird configuration is OK. Cookies authorised.

e-mail account connection process goes this way: - I enter name and e-mail address - I confirm standard configuration found in Thunderbird's FAI database. - Google asks me to confirm that I authorise Thunderbird to share mail, contacts and agenda informations (I was asked my Google pwd only the first time I tried the process). - I confirm my consent - Back to Thunderbirds account configuration window, with "authentication error".

Similar failure when I try to only connect to the contact list or to my calendars (which is my initial will), also from a scholar Google account.

No change after update from 149 .0.2 to 150.0

Open

TB 150.0 not downloading office365 folders

I have been using TB to access my Office365 account using the TB Oauth protocol, however, it got to be painfully slow when trying to download messages. I had set up rule… (lire la suite)

I have been using TB to access my Office365 account using the TB Oauth protocol, however, it got to be painfully slow when trying to download messages. I had set up rules and folders that worked, albeit slow.

To try to alleviate the slowness I started a new profile to my Office365 account again using Thunderbird's OAuth protocol. It's lightning fast! But it didn't bring down any of my Office365 folders that exist up on the Office365 servers. (see 2nd TB Install screen print below) It had brought down all the folders and previous e-mails in the 1st installation. (see 1st TB Install Redacted. Screenprint below)

I don't know why this might happen, does anyone have any ideas? Is there a workaround or could I be doing something wrong?

Thanks

Dan

Open

SMTP Timeout

When I try to create a calendar event.. Error Message: Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp-… (lire la suite)

When I try to create a calendar event.. Error Message: Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp-mail.outlook.com timed out. Try again.

Open 3

Mails with no attachments are bigger than 32 MB

Hello dear support team Some e-mails in the Inbox are of a huge size, like 32 MB and more, even without attachment. I already used repair function, but it stays the same.… (lire la suite)

Hello dear support team Some e-mails in the Inbox are of a huge size, like 32 MB and more, even without attachment. I already used repair function, but it stays the same. In Outlook, the same email is of normal size (80 kb). So, it is not the e-mail provider or the database at the provider. I have had this situation throughout several updates, so it is not specific to a certain update. The ones that have an attachment and the same problem (attachments of less than 1GB but show 42 GB) cannot be moved. The error dialog says: to big to move. Also, the attachments cannot be removed as they show 0 kb and the attachments name is crossed out. This is not true for all mails, but some have this problem. What do you recommend?

Open 5

Image displays as broken in email body. cid with image has brackets

I receive emails from one source that's supposed to have a banner image at the top. In Thunderbird it shows the broken image icon and the image as an attachment. But in R… (lire la suite)

I receive emails from one source that's supposed to have a banner image at the top. In Thunderbird it shows the broken image icon and the image as an attachment. But in RoundCube it shows as expected.

The html shows:

The image part of the email shows: content-id: <piXdKIOofB>

I'm guessing that those angle brackets around `content-id` are breaking the display, such that it's calling that a mis-match.

Name Thunderbird Version 140.9.1esr Build ID 20260404050724

Open 1 8

Mail dragged from inbox to subfolder vanishes

When I drag an email from the inbox to a subfolder for that account it disappears from the inbox and doesn't reappear in the destination folder. Started fairly recently. … (lire la suite)

When I drag an email from the inbox to a subfolder for that account it disappears from the inbox and doesn't reappear in the destination folder. Started fairly recently. Search can't locate it. Moving using the menus also doesn't work most of the time.

Version 140.9.1esr (64-bit)

Open 7

Impossible to connect to a Google account

Hello. Impossible to connect to an existing Google account. Neither to the "full" account, nor to the Contact list nor to a Calendar of an existing account. Neither to a … (lire la suite)

Hello. Impossible to connect to an existing Google account. Neither to the "full" account, nor to the Contact list nor to a Calendar of an existing account. Neither to a "private" account, not to a "workspace".

When trying to connect to a Contact list, after the Oauth window and the authorisation to share data from Google accounts, the app answer "Connexion impossible" (I am a French user).

When trying to connect to Calendars, Google's window asking authorisation to share data comes back after clicking "authorise".

Open 3 12

I am trying to import my Macmail account for my MacBook Pro into Thunderbird on Windows 11

Can somebody help please It says after I have entered all the details problem with configuration, password or account name I have set up an app specific password on iclou… (lire la suite)

Can somebody help please It says after I have entered all the details problem with configuration, password or account name I have set up an app specific password on icloud

Open 12

Remote content NOT blocked

I have always used the default option to block remote content in emails, and I always see the yellow box. However, I happen to have admin access to a server that sends me… (lire la suite)

I have always used the default option to block remote content in emails, and I always see the yellow box. However, I happen to have admin access to a server that sends me certain emails, and it has logged when I opened emails from there.

Open 10

TbSynch for EAS no longer works

started getting errors 2 hours ago. TbSynch into hotmail.com worked fine for years. On 140.9.0 esr. Deleted tbsync account, created new app password, and then used Autodi… (lire la suite)

started getting errors 2 hours ago. TbSynch into hotmail.com worked fine for years. On 140.9.0 esr.

Deleted tbsync account, created new app password, and then used Autodiscovery. No go. Used every possible combination offered by tbsync. Kept asking for another password. Dead in water. Filed a debug report. Also use every app password for years.

ActiveSync configuration is: my email account as description my email account (hotmail) eas.outlook.com use secure connection via https best available ActiveSynch version

Open 10

Thunderbird non registra

Allora non ci siamo capiti...ho due email e, quando compilo la posta con le nuove password thundenbird mi da errore perché legge le vecchie password che ha memorizzato. … (lire la suite)

Allora non ci siamo capiti...ho due email e, quando compilo la posta con le nuove password thundenbird mi da errore perché legge le vecchie password che ha memorizzato. Per favore volete eliminare-formattare le mie due email che così posso reinserire??? Grazie

2 email: claudiob.vr@hotmail.it titti_vr@hotmail.com


Inviato da Outlook per Android

Open 8

The RETR command did not succeed. UPDATE

I asked previously and didn't find a solution. Because I still needed to get below Yahoo Mail's new storage limits (which take effect on May 5) I completed that objective… (lire la suite)

I asked previously and didn't find a solution. Because I still needed to get below Yahoo Mail's new storage limits (which take effect on May 5) I completed that objective the hard way.

BUT Thunderbird processed thousands of emails before choking on the single email that stopped it. What became of those emails? What do I need to do at this point?

Open 13

Very Slow to upload emails from the server

Since the latest update, the uploading of new emails from the server can take minutes to hours. I know the emails are on the server, because I can see them by logging on… (lire la suite)

Since the latest update, the uploading of new emails from the server can take minutes to hours. I know the emails are on the server, because I can see them by logging onto my email client on my iPad. Why has Thunderbird suddenly become very frustrating to use? An example which just happened - I was required to enter a 6 digit code to be able to confirm my account before I could submit this question. I waited, and waited and waited to see this code in my Inbox. Finally I went to my iPad to get the code, so I could submit this question. It was there as I expected, but not in my Thunderbird Inbox for another 10 minutes. This is happening far too often, so I am contemplating finding another email program which is not so frustrating.

Open 10

mails are shown twice

I installed Thunderbird on a new computer running Windows 11. I use Thunderbird for 14 email accounts. I have set the folder view to "Unified Folders." In the Inbox, emai… (lire la suite)

I installed Thunderbird on a new computer running Windows 11. I use Thunderbird for 14 email accounts. I have set the folder view to "Unified Folders." In the Inbox, emails from different accounts appear twice—sometimes they do, sometimes they don't. These emails are not duplicates; in the folders for each individual account, the emails are all displayed only once. I don't have this problem on my old computer—same Windows, same Thunderbird, looks exactly the same. Does anyone have any idea what might be causing this?

Open 19