unable to open a website
When contacting my bank which I have been able to do for years I find that the login page of the bank opens and i put in the sign in details and send then nothing happens apart from the indicator just keeps on going round
Solution choisie
When were you able to log in successfully the last time? Does the banking appear to be pretty much the same, or did the appearance change if you can remember?
It might be a compatibility issue (they have a new version that breaks something), it might be a security issue (stale data, not logging you due to VPN or some anti-virus/anti-malware protection etc.) — ideally you'd want to first try logging in via a new Private Window tab, to see if there's any difference.
The longer steps are e.g. in previous threads: https://support.mozilla.org/questions/1582595#answer-1819633
If you post which bank that is folks can look up any known issue, and if you're on that page where you're stuck you can also report How do I report a broken site in Firefox desktop?
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Solution choisie
When were you able to log in successfully the last time? Does the banking appear to be pretty much the same, or did the appearance change if you can remember?
It might be a compatibility issue (they have a new version that breaks something), it might be a security issue (stale data, not logging you due to VPN or some anti-virus/anti-malware protection etc.) — ideally you'd want to first try logging in via a new Private Window tab, to see if there's any difference.
The longer steps are e.g. in previous threads: https://support.mozilla.org/questions/1582595#answer-1819633
If you post which bank that is folks can look up any known issue, and if you're on that page where you're stuck you can also report How do I report a broken site in Firefox desktop?
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