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confirmation code

Denys a répondu
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I can't sync my new device without confirmation code! The email with it is not coming to this address: [email removed]@inbox.ru. I need this information from you: Full SMTP-log with ● Exact date and time of dispatch; ● Server response mxs.mail.ru; ● Correct sender and recipient addresses.

I can't sync my new device without confirmation code! The email with it is not coming to this address: ''[email removed]''@inbox.ru. I need this information from you: Full SMTP-log with ● Exact date and time of dispatch; ● Server response mxs.mail.ru; ● Correct sender and recipient addresses.
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Modifié le par Denys

Toutes les réponses (2)

Hi

Please appreciate that you are using an unsupported copy of Firefox on an unsupported operating system. Are you able to update to a more recent version of Windows and Firefox?

Hi,

Looks like you're dealing with a Mozilla account issue. We have direct one-to-one support for Mozilla accounts (which is different from a peer-to-peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.

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