Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus
Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.
Archivé

Sync not working since had to reinstall Windows

Firefox Synchronisation de données
SuMo Bot a répondu
Anya
Anya

In the past, logging in to my Firefox account has caused new installs to just sync with my previous settings, bookmarks etc, but my computer had a... spaz & I had to do a new install of Windows 10, and Firefox will not sync. I've tried hitting 'sync now'...

In the past, logging in to my Firefox account has caused new installs to just sync with my previous settings, bookmarks etc, but my computer had a... spaz & I had to do a new install of Windows 10, and Firefox will not sync. I've tried hitting 'sync now'...

Toutes les réponses (3)

SuMo Bot
SuMo Bot

Sync is for syncing with another device or version of Firefox. see screenshot

SuMo Bot
SuMo Bot

For future reference, it good to run Firefox on multiple devices so that your data is not in just one place. If you don't have access to your old data... Game Over

SuMo Bot
SuMo Bot

I think Mozilla needs to rename Sync to maybe Device Sync, because users see Firefox Sync and do no further digging to get a better understanding.