Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Confirmation email never arrives in my Inbox. Please help.

  • 3 réponses
  • 1 a ce problème
  • 13 vues
  • Dernière réponse par user2999622

more options

I'm locked out of Two-Step Authentication, and should be getting an email as an alternative. I go to https://accounts.firefox.com. Here I sign in and it says:

"Confirm your account

Check your email for the verification link sent to (email)"

Nothing is in my inbox



I NEVER get the email. I've tried and tried. I have account@firefox.com added as a contact. I dug through my spam, trash, junk, inbox.. everything. I've tried to resend the email over and over. I've tried waiting days in between sending. I've tried doing this on my phone also. I have nothing from: account@firefox.com

Something about Microsoft and Mozilla isn't playing along well. Mozilla displays my email address and it is the correct email. I have previous emails from Mozilla there, nothing recent.

There shouldn't be anything stopping me from getting Mozilla's emails. I checked other email accounts just in case but no luck. I'm searching all over for my emails from account@firefox.com and nothing. Can someone help me because I can't log in otherwise.

I'm locked out of Two-Step Authentication, and should be getting an email as an alternative. I go to https://accounts.firefox.com. Here I sign in and it says: "Confirm your account Check your email for the verification link sent to (email)" Nothing is in my inbox I ''NEVER'' get the email. I've tried and tried. I have ''account@firefox.com'' added as a contact. I dug through my spam, trash, junk, inbox.. everything. I've tried to resend the email over and over. I've tried waiting days in between sending. I've tried doing this on my phone also. I have nothing from: ''account@firefox.com'' ''Something about Microsoft and Mozilla isn't playing along well.'' Mozilla displays my email address and it is the correct email. I have previous emails from Mozilla there, nothing recent. There shouldn't be anything stopping me from getting Mozilla's emails. I checked other email accounts just in case but no luck. I'm searching all over for my emails from ''account@firefox.com'' and nothing. Can someone help me because I can't log in otherwise.
Captures d’écran jointes

Toutes les réponses (3)

more options
more options
more options

Thanks but I’ve already tried all of those steps.