Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Passwords Not Saving

  • 1 réponse
  • 1 a ce problème
  • 104 vues
  • Dernière réponse par FredMcD

shonnak
shonnak

I refreshed my firefox browser due to issues I was having. It erased all my usernames and passwords and now it won't save my passwords. I have gone through the articles and made sure all my settings were correct, and they are, but it's still not saving any passwords for me. Does anyone know why this could be?

I refreshed my firefox browser due to issues I was having. It erased all my usernames and passwords and now it won't save my passwords. I have gone through the articles and made sure all my settings were correct, and they are, but it's still not saving any passwords for me. Does anyone know why this could be?

Solution choisie

Look on your desktop. Do you see a folder called; Old Firefox?

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (1)

FredMcD
FredMcD

Solution choisie

Look on your desktop. Do you see a folder called; Old Firefox?

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible