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Firefox freezes after I add a bookmark

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After I add a bookmark Firefox freezes. It starts as soon as the save bookmarks dialogue box appears so I can't choose where to save the bookmark but after the freeze ends (about 20-30 seconds) the bookmark has been saved.

I also have another problem that might be related. After I delete a bookmark it takes a while for the bookmarks sidebar to update so when I click on a bookmark I am selecting either the previous or following bookmark, depending on where the dleted bookmark was.

After I add a bookmark Firefox freezes. It starts as soon as the save bookmarks dialogue box appears so I can't choose where to save the bookmark but after the freeze ends (about 20-30 seconds) the bookmark has been saved. I also have another problem that might be related. After I delete a bookmark it takes a while for the bookmarks sidebar to update so when I click on a bookmark I am selecting either the previous or following bookmark, depending on where the dleted bookmark was.

Solution choisie

There are two things to try.

  • 1

Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.

Open a new tab or window. type about:support in the address box and press enter. Or Press the Alt or F10 key to bring up the tool bar. Then Help > Troubleshooting Information.

Under the page logo on the left side you will see Application Basics. Under this find Profile Folder. To it’s right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the file. Then rename or delete it. Restart Firefox.

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Détails additionnels sur le système

Plugins installés

  • Shockwave Flash 14.0 r0
  • Provides information about the default web browser
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
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  • 3D Life Player Plug-In: Plays Virtools File in your browser!
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Application

  • Firefox 31.0
  • Agent utilisateur : Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:31.0) Gecko/20100101 Firefox/31.0
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Extensions

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JavaScript

  • incrementalGCEnabled : True

Accélération graphique

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Préférences modifiées

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  • browser.places.smartBookmarksVersion : 7
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  • places.history.expiration.transient_current_max_pages : 104858
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Divers

  • JS utilisateur : Non
  • Accessibilité : Non
FredMcD
  • Top 10 Contributor
4334 solutions 60979 réponses

Solution choisie

There are two things to try.

  • 1

Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.

Open a new tab or window. type about:support in the address box and press enter. Or Press the Alt or F10 key to bring up the tool bar. Then Help > Troubleshooting Information.

Under the page logo on the left side you will see Application Basics. Under this find Profile Folder. To it’s right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the file. Then rename or delete it. Restart Firefox.

There are two things to try. *1 Problems with bookmarks and history not working properly can be caused by a corrupted '''places.sqlite''' database file. Open a new tab or window. type '''about:support''' in the address box and press enter. '''Or''' Press the '''Alt''' or '''F10''' key to bring up the tool bar. Then '''Help > Troubleshooting Information.''' Under the page logo on the left side you will see '''Application Basics.''' Under this find '''Profile Folder.''' To it’s right press the button '''Show Folder.''' This will open your file browser to the current Firefox profile. Now '''Close Firefox.''' Locate the file. Then rename or delete it. Restart Firefox.
FredMcD
  • Top 10 Contributor
4334 solutions 60979 réponses
  • 2

Start Firefox in Safe Mode {web link} While you are in safe mode; Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

*2 '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link} While you are in safe mode; Press the '''Alt''' or '''F10''' key to bring up the tool bar. Followed by; Windows; '''Tools > Options''' Linux; '''Edit > Preferences''' Mac; ''application name'' '''> Preferences''' Then '''Advanced > General.''' Look for and turn off '''Use Hardware Acceleration'''. Poke around safe web sites. Are there any problems? Then restart.

Auteur de la question

I can't get the toolbar to appear with Alt or F10. Is there another way to access the toolbar?

I can't get the toolbar to appear with Alt or F10. Is there another way to access the toolbar?

Réponse utile

OK, I understand now. Just go to Firefox preferences and turn off Hardware Acceleration.

It was OK in safe mode but when I restarted Firefox was frozen so I had to force quit, restart in Safe Mode and turn Hardware Acceleration back on.

Thanks for your suggestions.

OK, I understand now. Just go to Firefox preferences and turn off Hardware Acceleration. It was OK in safe mode but when I restarted Firefox was frozen so I had to force quit, restart in Safe Mode and turn Hardware Acceleration back on. Thanks for your suggestions.

Modifié le par chivito

Auteur de la question

This morning, after another restart the freeze after adding bookmarks is gone after doing 1. Thank you!

The "freeze" (I guess it's really a L-O-N-G delay) after deleting/editing bookmarks is still happening. Is it possible to have too many bookmarks? I do have a lot of them.

This morning, after another restart the freeze after adding bookmarks is gone after doing 1. Thank you! The "freeze" (I guess it's really a L-O-N-G delay) after deleting/editing bookmarks is still happening. Is it possible to have too many bookmarks? I do have a lot of them.

Modifié le par chivito

FredMcD
  • Top 10 Contributor
4334 solutions 60979 réponses

I have two thoughts. 1) Copy the bookmarks, remove them, then restore. 2) Save your current profile, reset Firefox, then restore your profile. Let me know what you want to try. # 2 may be better.

Install this, please. It can help.

These add-ons can be a great help by backing up and restoring Firefox

FEBE (Firefox Environment Backup Extension) {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backup of files that you choose.

OPIE {web link} Import/Export extension preferences

I have two thoughts. 1) Copy the bookmarks, remove them, then restore. 2) Save your current profile, reset Firefox, then restore your profile. Let me know what you want to try. # 2 may be better. Install this, please. It can help. These add-ons can be a great help by backing up and restoring Firefox '''[https://addons.mozilla.org/en-US/firefox/addon/febe/ FEBE (Firefox Environment Backup Extension)]''' {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backup of files that you choose. '''[https://addons.mozilla.org/en-US/firefox/addon/opie/ OPIE]''' {web link} Import/Export extension preferences